Cafe Rio Mexican Grill

Anna Baca

Still decent fast food, but the sweet pork meat along with pinto beans weren’t cooked long enough. Also the dine in eating area was pretty messy. I cleaned the table so that my family could enjoy our meal. 8 visible staff members working the night of July 25, 2022 maybe there is no management tonight 🤷🏻‍♀️ Don’t apologize! If you cared about customers you’d definitely cook the food to taste the best of what y’all are known for. And uphold a clean atmosphere.

Juan Moreno

I used to love coming here, but now everytime I come there's something wrong. I came in today and ordering was awkward and frustrating because the line workers don't speak up and it nearly impossible to understand what they are saying, we even ordered a chicken quesadilla and were not offered any of the sides that come with the meal, I had to remind the cashier of this before we got those items. In the burrito I ordered, the rice was undercooked and hard, at one point I thought I had broken a tooth. I wasn't able to finish. It's frustrating because I love the food at Cafe Rio, but when it's this low of quality it makes me just want to stay home. I used to work here when this location opened, and we definitely had different standards with that staff and management.

Sione Moli

We come here very often. Going inside most of the time the people preparing the food are helpful. Sometimes, they mess up my order but it's never anything major. If you do a pick up order, that is when I have run into a lot of issues with my order. The food still tastes amazing though and I usually enjoy everything they make for me and my wife. Overall I know they are short on staff and it's hard to keep up with a lot of customers, but hopefully they can take better quality care of the food so we can continue coming back.

Danny Farley

The Herriman location doesn't have good enough quality control (read all the poor reviews below and the canned responses they provide to each without improving anything). We've been to pretty much every location in the valley and the "sweet pork" at this location is never sweet and usually doesn't taste very good. This is like four times in a row that it hasn't been good. If you manage this location I recommend visiting others and figuring out what your employees are doing wrong.