Clayton County Division of Family and Children Services

Category: Public safety office

Address: 877 Battle Creek Rd, Jonesboro, GA 30236, USA

Phone: +17704732339

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Karrington Elston

Oct 11, 2022

I have gotten a automated call saying i missed my interview that’s is a LIE once again my caseworker hasn’t reached out to me i have been denied food stamps 3 times for no reason i have proof of everything i don’t understand why it’s so hard to get in contact with someone

Hollywood T

Sep 26, 2022

Been calling my worker for 3 weeks no return call and supervisor mail box always full i contacted office over 100 times in the last 3 weeks they scheduled a phone interview at 10am and I didn’t get a notice till the same day as of interview but received at 3pm via mail why would you even do that this is ridiculously I need a call back

Shaneteria Smith

Sep 23, 2022

They never answer the phone

Nicole Burton

Sep 21, 2022

How do you report this office they will lie to you want answer the phone the voicemail is full they give you and appointments and never call this is ridiculous somebody need to report them or I will how to report these people please.They deserve no stars

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Questions & Answers

Where the hell is the people who work? All you get a gd mailbox full and you wonder why people go krazy and do stupid shyt. Fr fr. Can’t get no straight answer I wanna see a worker right now

Marlita Davis | Oct 15, 2019
Paulette Hardin | Oct 14, 2020

Good luck with that girl friend!! I don't understand why their service is so lowsy, they have so many excuses..the last one I got was, they were UNDER STAFFED!! REALLY????? even the supervisor don't answer!!

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My food stamp was $190 .now it was cut to $49. Nothing changed on my application. How did this happen! Nobody answer the phone

Mary Frazier | Oct 15, 2019
jojo Jolina | Oct 15, 2019

Go to the place cause they don't Answer their phone

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How do you report a caseworker and get a new one?

Des Mitchell | Oct 15, 2019
Paulette Hardin | Oct 15, 2019

Find out the supervisor name of that person..go from there, doubt if you'll have any luck with ANY OF THEM THO!! good luck anyway!!

How do I apply for foodstamps? Do I just print out the application fill it in and mail it to them? No one ever answers the phone or returns calls here.

Meagan Hilsman | Oct 15, 2019
Angela Mitchell | Oct 15, 2019

You can fill it out and bring it in. with your ID it's the best way

Why I can’t get any help. Always get denied. No caseworkers ever come to surface I’m gonna re apply tomorrow and ask for a hearing. And call me Kemp. They always say. We need a copy of this. We need a copy of that. Sh t Never happens. Never come th

Angela Smith | Aug 15, 2022
Angela Smith | Aug 15, 2022

They all shopping. Taking they kids to the doctor. Their boss says they are doing great from home. Yeh good job denying everybody I applied for emergency help which is within 7 days. They making me wait 30 days. SMH then I'mma probably get a denial. They already no showed my Aug 1 whyinterview. I filed an appeal. We all should fill out appeals and demand service

What time do they go on lunch and nothing is happening ?

NaturaliElle | Oct 14, 2020
Teanell Thomas | Oct 14, 2020

Lunch is between 11am and 2pm. Each worker gets an hour lunch break.

How do u apply for internet with your ebt card. Somebody please help

Karon Strozier Massiah (Seven Karat) | Oct 14, 2020
dawn safford | Oct 14, 2021

Go to AT&T online..have picture of your EBT card ready to upload..its fast and easy. Look up $10 internet AT&T

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Do DHS have a fax number? If so what is it

Norma Harper | Oct 15, 2019
aisha chattman | Oct 15, 2019

Yes they do but I do not know about hard you can go on Google and look it up

Can you apply for Medicaid at the Clayton county Dfcs office?

Veronica Braswell | Oct 15, 2019
MarQuita Cooper | Oct 14, 2020

Yes, you can.

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I must say,even being disabled with children,you would starve before getting Approved,Turn in everything it's still a waiting process,....How do i get food from the pantry???

DAB Brilliance | Oct 15, 2019
Angela Smith | Aug 15, 2022

That's my story - Aug 1 Right. I'm using my water bill money. While waiting. They say they an take 30 days One day. They gonna need help. God is watching. And taking notes. They at home watching love and hip hop not returning phone calls. Smh

Where do I go to apply for child support in Clayton county

Dana Mosley | Oct 15, 2018
Tasha Family | Oct 14, 2020

Child support office in morrow ga

Is DFCS office open to get applications?

Denise Vinot | Sep 14, 2022
Tiffany Brinson | Sep 14, 2022

Yes it is but they close at 3 now and open at 9 only Tues through Thurs. Mon is by appt only

Door is always locked when I go. Are the staff working from home or out shopping. They never call you back. They say you missed your interview but no one called. These people say the big boss say they are doing great from home. Yeh. No service

Angela Smith | Aug 15, 2022
Tracie McGee-Benton | Sep 14, 2022

Oh wow, I hate to hear that. I'm not sure if they are teleworking or not but I utilize their Gateway app when handling business for my relative. I would never drive over there and calling them is a waste of time. gateway.ga.gov

is this office open back to the public?

Shaylan Payne | May 17, 2022
Ronald White | May 17, 2022

yes

Are they open to the public

Pamela Sanders | Oct 14, 2021
Lisa Woodley | Oct 14, 2021

No but got forms in boxes at door

They someone can speak in Spanish there? Ijo m trying to speak with someone about a child's to bea foster please someone let me know

Eric Ruby | Oct 14, 2020
Gwendolyn Ivey | Oct 14, 2020

I don't know. Call them and ask

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