Great Clips

Category: Hair salon in Austell, Georgia

Address: 1757 East-West Connector Ste 410, Austell, GA 30106, USA

Phone: +17708199247

Opening hours

Sunday: 10AM–5PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–6PM

Reviews

Lori Grumpy

Oct 9, 2022

Very poor customer for a child. Will never return.

Christine Wright

Aug 20, 2022

I drive from Dallas Georgia to get my hair cut by Ms Kim. I just love her because she is so friendly and cuts my hair exactly the way I like.

Sunny Changela

Aug 16, 2022

Kim was incredibly, incredibly rude. I showed her a picture of what I wanted and she told me she didn't know the number of clippers to use and then sighed aggressively in my face. I walked out before even getting my haircut. I've been coming to this location for much of my life. Never again. If you don't want to work here please don't.

Ankur Vashi

Jul 30, 2022

Incredibly rude lady. I don't even know her name to call her out, but she jerked my head around and demanded that my haircut would not be altered if I wanted it shorter. I had to pick one length and that was it, on top. If I wanted my hair shorter, she refused to cut. She also refused to use scissors and would only use clippers to speed things up. I got in my car and was so frustrated. My hair is uneven in the front after all of that. I have been to many Great Clips shops and never had such a poor experience. Management, you need to put your stylists through serious customer service training.

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Questions & Answers

Where can I learn about working at a Great Clips salon?

Great Clips | Oct 14, 2020
Great Clips | Oct 14, 2020

Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.

How can I get coupons?

Great Clips | Jul 16, 2022
Great Clips | Jul 16, 2022

The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.

When should I arrive at the salon?

Great Clips | Jul 16, 2022
Graham Jagger | Jul 16, 2022

Check in online and get there when you can. It's easy and no problem.

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Where do I find a salon’s location and hours?

Great Clips | Jul 16, 2022
Great Clips | Jul 16, 2022

Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.

Can I make an appointment?

Great Clips | Oct 14, 2020
Great Clips | Oct 14, 2020

Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.

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Does Great Clips offer perms?

Great Clips | Oct 14, 2020
Great Clips | Oct 14, 2020

Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.

Does Great Clips color hair?

Great Clips | Oct 14, 2020
Great Clips | Jul 16, 2022

Great Clips salons do not provide hair coloring services.

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How much does a haircut cost at Great Clips?

Great Clips | Oct 14, 2020
Great Clips | Dec 18, 2021

Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.

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Do Great Clips salons sell haircare products?

Great Clips | Oct 14, 2020
Great Clips | Oct 14, 2020

Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.

If I checked in online, do I need to do anything when I arrive at the salon?

Great Clips | Oct 14, 2020
Great Clips | Jul 16, 2022

Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.

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Can I request a stylist using Online Check-In?

Great Clips | Oct 14, 2020
Great Clips | Oct 14, 2020

No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.

Can I use Online Check-In for all types of services?

Great Clips | Oct 14, 2020
Great Clips | Jul 16, 2022

Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.

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When is Online Check-In available?

Great Clips | Oct 14, 2020
Great Clips | Jul 16, 2022

Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.

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How does Online Check-In save me time?

Great Clips | Oct 14, 2020
Great Clips | Jul 16, 2022

Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.

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What can I do with the Great Clips app?

Great Clips | Oct 14, 2020
Great Clips | Jul 16, 2022

With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.

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What is Online Check-In?

Great Clips | Oct 14, 2020
Great Clips | Jul 16, 2022

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.

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What haircare services does Great Clips provide?

Great Clips | Oct 14, 2020
Great Clips | Jul 16, 2022

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

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