Massage Envy

Category: Massage spa

Address: 5923 Wall Triana Hwy, Madison, AL 35758, USA

Phone: +12564304445

Opening hours

Sunday: 9AM–6PM

Monday: 9AM–10PM

Tuesday: 9AM–10PM

Wednesday: 9AM–10PM

Thursday: 9AM–10PM

Friday: 9AM–10PM

Saturday: 9AM–10PM

Reviews

Dana Ingleburger

Sep 21, 2022

Jessie is amazing!

rhonda Lambert

Jul 27, 2022

I had a facial last night. It use to be that you had 50 minutes of hands on. Last night we barely made it 45 and then there was a lot of hands off. No shoulder massage. When I asked the therapist why, she said we were supposed to talk about product for 5 minutes. Rates went up but quality and time involved continues to go down. I have talked to the manager in the past about the amount of time, but there is always an excuse.

Nick Downer

Jun 14, 2022

I'm extremely unhappy with my experience with massage envy. The staff have been nice at this location but it's almost impossible to schedule a massage (the only availability is months out) but massage envy corporate will gladly continue to debit your account each month for your subscription fee. Even getting a "freeze" applied to the account takes forever and requires several hoops to jump through and you can't use your credits while frozen . My wife and I will be canceling and losing about 20 massages in total we've paid for but at this point we just want out. I would go find an independent massage therapist if you can....stay away

frita fears

May 31, 2022

Love Jessie

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Questions & Answers

How long is a facial?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy | Oct 14, 2021
Massage Envy | Aug 15, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Oct 14, 2021
Massage Envy | Aug 15, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Oct 14, 2021
Massage Envy | Aug 15, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Oct 14, 2021
Massage Envy | Oct 14, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

How much is a couple massage

Shonda Brown | Oct 15, 2019
Mary McKnight-Brown | Oct 15, 2019

We pay $120 90 min

Read More

Can I transfer my unused visits to my daughter?

Diane Friday | Oct 15, 2018
Tia Wheeler | Oct 15, 2018

I don't work there, but as i recall you can only transfer once per 3 or 6 months.

What do I need to do in order to cancel my contract

April Stephens | Oct 15, 2018
Al Morris | Oct 15, 2018

Just go in and visit tell the front counter

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