Jackson Hewitt Tax Service

Category: Tax preparation

Address: 1565 Post Rd, Warwick, RI 02888, USA

Phone: +14013960715

Reviews

Ryan Fernandes

Jun 1, 2022

So who works here because none of you showed up today and that's really disappointing I tried calling around 12 and continued to call periodically until around 2:30 and then drove to the office to find it empty and I tried calling customer service to get ahold of someone who works here but they some how only have the public office # and have no other way of contacting anyone in the office so unless you show up I can't get my taxes please come to work

Jason Soares

Feb 5, 2022

Pleased with the service and tips for next year .

Brian Duffy

May 18, 2021

I've been going to Jackson Hewitt for the past three years having my taxes completed. Steven Dandurand has been my JH Representative for those three years which is great. He knows me. He knows what I do. Steven is always up to date on the latest updates on the tax codes so I know I'm getting every tax break that I qualify for. I know every year when I leave Steven's office, my taxes are professionally completed, all my questions have been answered. You cannot go wrong by having Jackson Hewitt complete your taxes.

Kat Walsh

Feb 27, 2021

Austin was lovely and very patient with my questions. He was very attentive and kept me informed every step of the way.

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Questions & Answers

Are there ways to file my taxes with Jackson Hewitt that involve limited in-person contact?

Jackson Hewitt Tax Service | Oct 13, 2021
Jackson Hewitt Tax Service | Oct 13, 2021

Yes, Jackson Hewitt offers multiple ways to file taxes for every comfort level. In addition to in-person appointments at Jackson Hewitt offices, you also have the option for limited contact drop-off (where you drop off your documents at an office and go), file with no contact via Tax Pro From Home, or file on your own via Jackson Hewitt Online.

Is it safe to meet with a Tax Pro in person?

Jackson Hewitt Tax Service | Oct 13, 2021
Jackson Hewitt Tax Service | Oct 13, 2021

Jackson Hewitt offices and their staff are committed to keeping you safe. Tax Pros and other office staff are required to wear face coverings, our offices adhere to social distancing protocols, and offices are cleaned and disinfected daily. For those who wish to have minimal face-to-face contact, limited-contact drop-off filing options are available .

Do Jackson Hewitt offices follow the CDC safety guidelines?

Jackson Hewitt Tax Service | Oct 13, 2021
Jackson Hewitt Tax Service | Oct 13, 2021

Yes. Jackson Hewitt offices are following all safety guidelines provided by local, state, and federal authorities, including the CDC.

How do I get a copy of a tax return I filed through Jackson Hewitt?

Jackson Hewitt Tax Service | Oct 13, 2020
Jackson Hewitt Tax Service | Oct 13, 2020

If you have a MyJH account, you can log-in and view your filed tax return. If you don’t have a MyJH account, you can reach out to your local office to see if they have a copy available. If you need a copy of your return from the IRS, you can request a photocopy or a computer transcript. Photocopies and transcripts are free from the IRS. If you need an actual copy, complete IRS Form 4506 and pay a $50 fee for your filed tax return and Form W-2.

Can you help me get copy of my W-2?

Jackson Hewitt Tax Service | Oct 13, 2020
Jackson Hewitt Tax Service | Oct 13, 2020

To get a copy of your Form W-2 or Form 1099, first contact your employer or financial institution. If we used your W-2 to prepare your tax return, you can log into your MyJH account and view your filed tax return including your W-2. If you don’t have a MyJH account, contact your local office to see if they have a copy of your W2 available. You can download Form 4506 at www.irs.gov to request a copy of the return you filed with the IRS.

Where is my refund? I filed with Jackson Hewitt a while ago but my refund hasn’t arrived. How do I find out the status of my refund?

Jackson Hewitt Tax Service | Oct 13, 2020
Jackson Hewitt Tax Service | Oct 13, 2020

We appreciate your business! For security reasons, Jackson Hewitt offices do not have the ability to check the status of your refund with the IRS. Please visit https://www.irs.gov/refunds with your Social Security Number or ITIN, filing status and your exact refund amount to check the status of your current year refund. You can also call 1 (800) 829 - 4477 and use the refund status option offered on the TeleTax system.

What documents do I need in order for you to prepare my tax return?

Jackson Hewitt Tax Service | Oct 13, 2020
Jackson Hewitt Tax Service | Oct 13, 2020

Your life situation plays a big part in determining the documents needed for your tax appointment. Married? Have kids? Own a business? Besides your Form W-2 or Form 1099 income statements, this tool can help you determine other documents you may need to bring- https://www.jacksonhewitt.com/file-taxes-options-products/free-document-checklist/

How can I become a Jackson Hewitt Tax Pro?

Jackson Hewitt Tax Service | Oct 13, 2020
Jackson Hewitt Tax Service | Oct 13, 2020

Training is key to becoming a Jackson Hewitt Tax Pro. Our tax courses are offered at various Jackson Hewitt locations throughout the country. To get details on the Jackson Hewitt tax course most convenient to you, please complete the following form - https://www.jacksonhewitt.com/tax-preparation-classes. One of our Jackson Hewitt offices will be in contact with you.

How do I get a customer service issue resolved?

Jackson Hewitt Tax Service | Oct 13, 2020
Jackson Hewitt Tax Service | Oct 13, 2020

We apologize if your experience with Jackson Hewitt did not meet your expectations. Please call our Customer Service line at 1 (800) 234 - 1040. A live agent will assist you in filing a formal customer service case. A local Client Care Manager should contact you within 24 hours.

How do I file an amended return?

Jackson Hewitt Tax Service | Oct 13, 2020
Jackson Hewitt Tax Service | Oct 13, 2020

Jackson Hewitt Tax Pro can assist you with the IRS amendment process. Call your nearest Jackson Hewitt office for details. We can help correct any errors or omissions on your original return, and in some cases, even change your filing status.

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