Enterprise Rent-A-Car

Category: Car rental agency in Frederick, Maryland

Address: 1410 W Patrick St, Frederick, MD 21702, USA

Phone: +13016316884

Opening hours

Sunday: Closed

Monday: 7:30AM–5PM

Tuesday: 7:30AM–5PM

Wednesday: 7:30AM–5PM

Thursday: 7:30AM–5PM

Friday: 7:30AM–5PM

Saturday: 9AM–12PM

Reviews

Sam Little

Sep 29, 2022

The customer service was good however they kept part of the deposit with no explanation. The receipt showed a cleaning fee as well as a re-fuel charge. The tank was full when I returned the car. This seems to be a recurring issue each time I rent from Enterprise.

Mitchell Morrison (MJ)

Sep 20, 2022

Hello, I would like to give the highest satisfaction rating possible to the fine employees of the Enterprise on West Patrick St. in Frederick MD. I have never rented a car so seamlessly, effortlessly, and with such confidence. The gentlemen that I worked with ensured I was completely taken care of as their customer from the minute I called for pick up from the auto body shop. From a friendly, personable conversation with Bill, who drove me to Enterprise, to an easy, 5 minute walk through on the car by the associate who helped me (I believe his name was Ryan but my memory is faint), I could not be more satisfied. It is my hope that Enterprise can find more employees like those who are at the West Patrick Frederick MD location. Superb job guys. Thank you for your time and care. Best, MJM

Cindy Macmillan

Sep 14, 2022

Great customer service!!

Jonathan Burrs II

Sep 13, 2022

For 2 days I had reservations to pick up a car for an insurance claim at this location and both days they had nothing available when I came to pick it up

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Questions & Answers

Hello. Would you have a large van I could rent today, for one day?

J Faw | Oct 14, 2019
Robert Olds | Oct 14, 2019

Jeanine, they closed at noon today. But, if still required, see Chris first thing Monday morning.

How do I set up renting a car on line?

Ellen Tyler | Oct 14, 2019
Lydia Peterson | Oct 14, 2019

Go to the website and fill out the application they will set up an account and then you. Select your model see whats available and also price per day. When you get to enterprise all you have to do is give confirmation number show id and so forth. Pay by credit card .

Do you do home pick-ups?

Michael Dotson | Oct 14, 2018
Luis Bautista | Oct 14, 2018

Yes, they do pick-up and drop-off; they do ask for notification before hand and prefer a day's prior notice so they have a driver ready on time. The only place I recall without pick-up service was within the Ft Detrick compound.

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Do the cars have GPS?

Pablo Gomez de la Torre | Oct 14, 2018
Jesus my Savior Jesus mi Salvador | Oct 14, 2018

No

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Does this location have a drop box for the keys?

Jack Craul | Oct 14, 2018
HeadCovered in Christ | Oct 14, 2018

Yes, it does.

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