Verizon Authorized Retailer - Russell Cellular

Category: Cell phone store in Danvers, Massachusetts

Address: 49 Maple St, Danvers, MA 01923, USA

Phone: +19787509050

Opening hours

Sunday: 11AM–6PM

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–8PM

Reviews

Curt Owen

Oct 4, 2022

It was slammed today and Billy did such a great job staying patient, happy and helpful!

K D

Apr 7, 2022

Just go here, these guys are great to work with and no B.S.

Joan Feeney

Mar 21, 2022

I can't say enough about the service I received at the Danvers location on Maple St. The staff was engaging, polite, patient and extremely professional. Jared helped me to select the right phone, set it up and walked me through each procedure. He also took the time to organize my apps on the phone screen.. I am challenged, at times, with technology yet he made every question I had a teachable moment. I was never made to feel incompetent. The staff overall is very receptive and friendly. Jared was so considerate that I switched all my devices to Verizon. Jared is a real asset to the Verizon company. I had to return later with another question and Charlie took care of me with the same patience and consideration. Kudos to Verizon for employing such fine young men.

Jeffrey Wiltshire

Jan 18, 2022

Very helpful and courteous.

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Questions & Answers

Can you drop off your tv boxes here?

Timothy Timmons | Mar 17, 2022
Verizon Authorized Retailer - Russell Cellular | Mar 17, 2022

Yes, you can drop off and pick up Verizon FiOS Set Top Boxes and Routers at our Danvers and Malden locations. If you are cancelling the service then please call customer service before hand and your store visit will be short and sweet.

My aunt is in a nursing home with dementia. I need to return her Verizon Fios TV equipment, the box, etc. and close out her account. Can I take care of all this by walking into a Verizon Fios store?

Nick Guerrera | Oct 13, 2020
Kathy Macdonald | Oct 13, 2020

Yes you can

Will you be open tomorrow Saturday the 19th ???

Nolvin Alvarado | Oct 13, 2020
Donnie Murray | Oct 13, 2020

Yes they will, at 9 AM!

Read More

Can you return and get a replace box

Jane Powers | Oct 14, 2019
glenn nalven | Oct 14, 2019

Sometimes with a restocking fee. Ask before you buy.

Can you deal with a billing problem?

Marcia Fernald | Oct 14, 2019
glenn nalven | Oct 14, 2019

They will help and may help explain it, but they will call Verizon just like you would. They are a third party so calling Verizon directly is the only real way to deal with it. Otherwise they are great for something new. Dan is a good as they get for help and knowledge.

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