Combs Collision & Body Shops

Category: Auto body shop

Address: 64 Israel St, Westerville, OH 43081, USA

Phone: +16147943660

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Tracy Williams

Oct 13, 2022

I was hesitant to take 2022 Tahoe here just cause I figured with all the cameras and sensors they wouldn't get it done. Boy was I wrong. They did an absolutely fantastic job and I am the one that is super critical and detail oriented. Great shop!

Sue Jablonski

Oct 2, 2022

While I hope I don't have to be a frequent visitor to Paul and team at Combs Collison, if I ever need that kind of work again they will be my first call. They did a great job restoring my car to "brand new status" (it's only 6 months old) after an accident. They all were friendly (Sue, Nate and Paul), professional and they know their stuff!!! I would give them 6 stars if I could! THANK YOU!

Bill Kiefaber

Sep 30, 2022

I highly recommend Combs Collision to anyone needing an auto body repair. They are a locally owned company and need to be supported. Their work and service is great!

Jan Betz

Sep 29, 2022

Combs did a fabulous job fixing dents in the roof of our car after a limb fell on it! Highly recommend Combs for great customer service and work on our Stinger!

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Questions & Answers

Do you work on vehicles that haven't been involved in an accident?

Combs Collision & Body Shops | Oct 13, 2021
Combs Collision & Body Shops | Oct 13, 2021

Absolutely! We are a full-service auto body repair shop providing custom paint, oil changes, engine diagnostics, and detailing services in addition to our auto body repair work.

How long will it take to fix my vehicle?

Combs Collision & Body Shops | Oct 13, 2021
Combs Collision & Body Shops | Oct 13, 2021

We know you want your vehicle back as soon as possible. So we make every effort to ensure your vehicle is repaired quickly, but exactly how long is determined by the amount and severity of the damage. It also greatly depends on the type of vehicle as well as the availability of parts. More common cars will have parts that are more readily available. Sometimes, when the repair work begins, other damaged parts are revealed. We give you the option to check your repair status through our website.

Do you offer rental cars?

Combs Collision & Body Shops | Oct 13, 2021
Combs Collision & Body Shops | Oct 13, 2021

Yes. We have a long-standing partnership with Enterprise rent-a-car. We make it easy.

Do I have to use the body shop that my insurance company suggests?

Combs Collision & Body Shops | Oct 13, 2021
Combs Collision & Body Shops | Oct 13, 2021

No. Ohio law allows you to choose. Your insurance provider may require that you get your first estimate from an in-network shop, but you are free to take that estimate to any shop of your choosing to complete the repair. For those not insured by USAA, Nationwide, State Farm, and Farmers; we hope we can earn your business.

Do I need more than one estimate?

Combs Collision & Body Shops | Oct 13, 2021
Combs Collision & Body Shops | Oct 13, 2021

It’s a common notion that insurance companies require you to get more than one estimate when looking for repair work outside of their network of Direct Repair Program shops. This is simply not required, but getting your vehicle repaired outside of their network can cause issues. We go into this in more detail under our insurance partners page click here. That said, you are free to choose any reputable repair provider you want, it is actually illegal for insurance companies to “steer” you, or force you to use a shop in their network, but they will explain the benefits of staying in their network and let you make the choice on your own. It’s our job to provide excellent customer service along with damage reports and estimated costs to earn your business, regardless of your insurance provider.

What is Direct Repair Program (DRP)?

Combs Collision & Body Shops | Oct 13, 2021
Combs Collision & Body Shops | Oct 13, 2021

A DRP, is the contractual partnership between an insurance company and body shop. This means both parties trust each other and reach a mutually beneficial agreement, not only for ourselves and the insurance company, but also for our shared mutual customers. This means when we find additional damage during a repair, we know our partnered insurance company trusts us to proceed with repairs without having to wait for an adjuster to manually review our estimate, labor, parts, and supporting photos.

Can I drop my car off today for repair monday

Claude Szalankiewicz | Oct 14, 2017
Darin Morton | Oct 14, 2017

Yes

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