Play it Again Sports Westerville

April De Farias

I came in the other day and spent a very good chunk of money on both baseball and soccer items. I’m not super familiar with bats since it’s my sons first season of baseball but I asked for help and showed the email ect. I purchased the drop 5 but the problem is it was a ussa not USA or the bbcor so it can’t be used. I tried to exchange it today but not having the receipt but the pnc bank receipt and was told They couldn’t do anything. He’s not even used it in a game ect since his first game is today. He then told me he could buy it back for $40 when I just paid $99 😂 I decided to keep the bat and also bought another because I didn’t have many options when I needed the correct bat for todays game. When you have good customers come in and spend money I would recommend changing some of your policies. Not only that both times I’ve been there people are not that friendly. First time I came in with my boys one of which is 3 and I felt he wasn’t welcomed so I told my kids to stay with him so I could get the things and go. Today the guys just didn’t look like they wanted to be there and again not very friendly or flexible. I’ve got 4 boys and believe me we spend a lot on sports ect so coming in today and you guys not being welcoming or understanding was disappointing. Also when I come in needing a specific bat and I’m not an expert that’s what you’re there for right? The whole experience is just ……

Ryan Crego

Started playing frisbee golf again and went to get some used disks. Nice place, but the used disks were nearly as much as new ones. For the money I got 1 new disk.

Kevin Goodrich

Staff was very helpful with golf club purchase.

jack O'Neill

Great store, they had a lacrosse helmet we needed.