New York Eye and Ear Infirmary of Mount Sinai

Category: Eye care center in New York

Address: 310 E 14th St, New York, NY 10003, USA

Phone: +12129794000

Opening hours

Sunday: 8AM–4PM

Monday: 8AM–4PM

Tuesday: 8AM–4PM

Wednesday: 8AM–4PM

Thursday: 8AM–4PM

Friday: 8AM–4PM

Saturday: 8AM–4PM

Reviews

D McL

Oct 12, 2022

I highly recommend Dr. Anthony Fam. Had a very good experience over all with the clinic. Went here when I could not properly get diagnosed after see two doctors near my home. I saw Dr. Fam four times over the course of two weeks. He took the time during each appointment to fully examine my eye, explain what exactly was going on, and next steps. He was very kind and personable. Would definitely request to be seen by him in the future if needed.

Weixi Zeng

Oct 4, 2022

They don’t care about the patients or have any urgency about the health issues you’re trying to solve. they rescheduled my appointment twice that delayed me seeing a doctor for 2 months. I had to cancel my appointment and seek care elsewhere. When you try to call a specific doctor they never send you directly to the office phone, always someone rude at the switchboard who has no idea who your doctor is. Terrible communication and customer service all around

Nick Bevacqua

Oct 4, 2022

Went early in the morning and was seen promptly after admitted. Process was smooth and doctors were very thorough when diagnosing my issues. Visit took a few hours but that was to be expected given the number of other patients. Highly recommend.

Louis

Sep 28, 2022

Why is there such a long waiting time? What are you doing? What is the purpose of the appointment? We don't need to eat, just wait? terrible experience

Thanks! Your review is awaiting moderation.

Questions & Answers

Is there a emergency dept at this hospital

Efraim Sanchez | Oct 14, 2017
Rob M | Oct 14, 2018

Unfortunately there is no E.R. There is some type of urgent care that's first come first serve. But to be seen you have to either have an appointment or one can be made for you. There are many doctors on staff seeing that it is a hospital.

Read More

I need an eye examination because I am in need of glasses. I have gone to regular optometrists and they all give me different readings. I don't trust them. Is it possible to get an eye examination here, and a prescription for glasses? Thank you.

Francisco Grasso | Oct 14, 2019
Cindy Sk | Oct 14, 2019

Yes

Where is your emergency hospital

Jill R | Oct 14, 2018
- Anna - | Oct 14, 2018

310 E 14th St, New York, NY 10003

How good is the ear doctor ?

Madeline Rivera | Oct 14, 2018
Frank Rodriguez | Oct 14, 2018

Very good

Read More

Must you have a referral for emergency situations?

Claire Kimpson | Oct 14, 2018
Frank Rodriguez | Oct 14, 2018

Yes

Is there a throat Dr?

Joanne Joanne | Oct 14, 2018
Tiffany McLean | Oct 14, 2018

Yes they do take care of the throat there. My daughter had her tonsils removed at this hospital.

Read More

I have several styes in my eyes. I now have two in my left eye and one in the right eye. I've been trying to schedule an appointment but the phone keeps dropping once i select option one for an appointment

Herbie Bolding | Oct 14, 2018
Carolyn Fabor | Oct 14, 2018

Having same issue.

Whose the ear doctor there

Sanders Elijah | Oct 14, 2017
Ann Long | Oct 14, 2019

What days can u see an ear doctor?

Read More

Do they have parking

Erin Esposito | Oct 14, 2019
Tatiana Bianchino | Oct 14, 2019

No

Is there any treatment for vision loss from retinal dettachment?

mehak iqbal | Oct 14, 2018
Eddie Collado | Oct 14, 2018

Yes

Read More

Good morning,I am having serious issues with my eye and would like to come in as a walk in do you think it is possible

Sandra Guinta | Sep 13, 2022
Andrew Curry | Sep 13, 2022

This is an outstanding hospital - have been receiving care from them for over 35 years- just keep getting better

If one goes for some discomfort, they attend without an appointment.

Guadalupe Cortes | Sep 13, 2022
Cardell Graham | Sep 13, 2022

I don't speak Spanish

do you do walk ins on sunday

Lynn Motondo | Aug 14, 2022
Kori Godon | Aug 14, 2022

Yes. There are walk-ins on a Sunday as well as on a Saturday.

do they perform surgeries during weekends?

Linda Chen | Aug 14, 2022
Evaristo Zenteno | Aug 14, 2022

No

do you treat cataracts and do you accept magnacare?

Anthony D'Orsi | Aug 14, 2022
Veronica Williams | Aug 14, 2022

Yes to cataract. Don't know about you insurance.

Do they have an email too or only phone number

ibstayfly | Jun 15, 2022
M A | Jul 15, 2022

Phone only, but you can message through the patient portal.

Can i get wax removed at the infirary

ann callanan | Mar 17, 2022
Christina Dowell | Mar 17, 2022

No

what are walk-in hours/days?

Irina Nazarenko | Oct 13, 2021
Yris R | Oct 13, 2021

Hi Irina! They are open from 8am to 4pm Monday-Sunday but Saturday and Sunday are only for post surgery Covid19 test and Blood test.

Do they do laser ear piercing?

Takeia Lucas | Oct 13, 2021
Alrick collins Sr. | Oct 13, 2021

I'm not sure as I've never ever thought of that, but I'm sure you could call and ask

Read More

emergency room open?

georgia brooklyn | Oct 13, 2021
Glenn Miller | Oct 13, 2021

Its an an infirmary with Eye,ear and throat specialist doctors to do same day treatment and appointment

Read More

Is there a parking lot here?

marilyn velez | Oct 13, 2020
David C | Oct 13, 2020

No there is not.

Do they still have the urgent care at night? You use to be able to go with eye emergencys over night .

M Connor | Oct 13, 2020
Catherine L | Oct 13, 2020

It would be good to call. I'm unsure I know they have a part where if u have eye surgery u stay over night. I'm unsure of what kind of eye surgeries that need to stay over night.

Good morning. How much is the cost for retinitis in the rigth eye

Adolfo Barrios | Oct 13, 2020
Philip Koch | Oct 13, 2020

It all depends on your insurance company and what they will cover!

Great greeting, my question is if they do surgery for the unemployed and take the healthfirst plan..

MARIA VARGAS | Oct 13, 2020
Ida Mayssonet | Oct 13, 2020

I don't know what he calls me, I don't work in that hospital

I have an Ear or throat infection, and it causes bad breath. (most likely a throat infection) Can I walk in to see a doctor? Do I need to remove my tonsils?

Linda Liang | Oct 13, 2020
Philip Koch | Oct 13, 2020

They take walk-ins, in the order of urgency. You might have to wait a while. There are no admissions after 6pm daily. They did exquisite surgeries my right eye thrice.

Do I walk in or can I make an appointment online?

Linda Liang | Oct 13, 2020
Aida Gonzalez | Oct 13, 2020

Both

Do I need an appointment

Laney Pabon | Oct 13, 2020
Josh P | Oct 13, 2020

No

Do they take United Health Care?

Jessie F. (Jessie Joy) | Oct 13, 2020
Aida Gonzalez | Oct 13, 2020

Do not know sorry.

Will I be seen if I just come in with a chronic eye condition?

Maxim Tordjman | Oct 14, 2019
S Kim | Oct 14, 2019

Yes, and ok if you need urgent care. Just make sure you understand the billing especially if you don't have insurance. You will be double billed. Once for the clinic and again for the Dr.

Do you have wheel chairs available?

Ralph Scoda | Oct 14, 2019
Jen L | Oct 14, 2019

Yes

Does NY E & E infirmary accept AmidaCare?

Ronald Marrero | Oct 14, 2019
Ruli | Oct 14, 2019

Yes

Do you take Medicare

lennox wilson | Oct 14, 2019
Jen L | Oct 14, 2019

Yes

How early can I be there for walk-ins first come first serve ??

Mirian Cuaya | Oct 14, 2019
Juan Matos | Oct 14, 2019

5 am

WHAT IS THE HOURS OF ATTENTION IF YOU CAN TELL ME THANKS

Carmen Coraizaca | Oct 14, 2019
Frank Rodriguez | Oct 14, 2019

Monday to Friday 9am -4pm.

Is there parking?

Culleen Winchcombe | Oct 14, 2018
James Stone | Oct 14, 2019

You have to pay

Hi. I want to know if you have otolaryngology doctor in this hospital. If you have, what I have to do

rosa palermo | Oct 14, 2018
Frank Rodriguez | Oct 14, 2018

They do

Don't come here the wait is horrendous and the staff is just as horrendous.

The Pen Nerd | Oct 14, 2018
Tony Pereira | Oct 14, 2018

With any walk-in clinic, if you show up without an appointment, unless it's an emergency, it's first come, first served. All the staff are courteous, professional and empathetic. During times of high volume, the wait time can be long but the clinic is always fully staffed so they do try to get to each patient as quickly as possible while providing the high-standard of care people come to expect from the Infirmary.

Can i come in roday??

Alexandria James | Oct 14, 2018
Frank Rodriguez | Oct 14, 2018

I don't know u have to call

Is there parking?

Jo Belyski | Oct 14, 2018
Tony Pereira | Oct 14, 2018

Hospital parking, no but you can either find street parking or get discounted all-day parking by getting your parking voucher validated at the front desk.

Read More

Hi can I get laser surgery on on one eye?

Nicky Henderson | Oct 14, 2018
Frank Rodriguez | Oct 14, 2018

Yes

Can a torn tear duct be repaired

Andrew Mack | Oct 14, 2018
Frank Rodriguez | Oct 14, 2018

Yes

Do you take walk ins

Lolita Dudley | Oct 14, 2018
- Anna - | Oct 14, 2018

Yes, they do

I’ve had pain in my left ear since 12/2017. No1 can give me answer 2 wat causin it. Bin2 ER 5x Bin2 c ENT doc. Seen pcp. Seen dentist. Have aptpt in June wit oral surgeon have appt in Aug. wit neurology. But I can’t wait. Dis pain is killin me.

paula montanez-ortiz | Oct 14, 2018
Frank Rodriguez | Oct 14, 2018

Ok

can i do walk in

Alvin Cruz | Oct 14, 2018
Marc Gonzalez | Oct 14, 2018

Yes

Read More

is there a first come first serve clinic for cataracts?

Rebecca Newton | Oct 14, 2018
- Anna - | Oct 14, 2018

Arrive early like 7am for registration, but the clinic opens at 8am.

Read More

Do u accept metro plus

Linda Edwards | Oct 14, 2018
Dallas Plummer | Oct 14, 2018

Call them

How can i make a appointment

Underwood Yasmine | Oct 14, 2018
- Anna - | Oct 14, 2018

Walk ins or make a phone call.

Urgent care on saturday

Aishah Khan | Oct 14, 2018
- Anna - | Oct 14, 2018

Yes, They do.

Is urgent care on Saturday

Aishah Khan | Oct 14, 2018
Dallas Plummer | Oct 14, 2018

24/7

Do you accept the United Healthcare Community Plan?

RAINER N MITTL | Oct 14, 2018
Jay Arrington | Oct 14, 2018

Yes

Do u do walk in

Antonio Dejesus | Oct 14, 2018
baby 110 | Oct 14, 2018

Yes they do, but get there before 8am

Are you open on Saturday?

mosharraf bhuiyan | Oct 14, 2018
- Anna - | Oct 14, 2018

Yes, they do.

Is there an urgent care ophthalmologist there?

CINDY COLE | Oct 14, 2018
Kranthi Raghavapuram | Oct 14, 2018

I have no idea, but they do have walk-ins.

Iam no american and I live out the country, can I go there for a check up in my ejes?

Pastor Alvin Maria SDA | Oct 14, 2018
Maria F Vargas | Oct 14, 2018

Yes I'm Mexican and I was checking my eyes in the New York eyes and ears infamary and the attention is good, but only have one inconvenience That the waiting time is to much

Can someone with diabetic retinopathy, & is legally blinded in one eye and is blurry from the other eye get an eye transplant?

Barbara Abdelgadir | Oct 14, 2018
- Anna - | Oct 14, 2018

I suggest make an appointment with a Dr, and he will give you a professional opinion about that.

Is there parking

Marco Burns | Oct 14, 2017
Kahkashan Razvi | Oct 14, 2017

No.

Can I walk in with a referal referral from an eye doctor.and where do I go once I get there.

Phyllis Russo | Oct 14, 2017
- Anna - | Oct 14, 2017

Yes, you can walk in with the referral. I recommend to do it, if you don't have it, the service cost is higher.

Can i walk in without an appointment????

Eddie Jacobs | Oct 14, 2017
Marc Gonzalez | Oct 14, 2017

You can try

Read More

Do I need to get out or are there some hours where I can get there without her?

Jessica espinosa | Oct 14, 2017
- Anna - | Oct 14, 2017

You can attend the NYEEI without medical appointment, you only have to carry an ID to identify yourself, the medical insurance card that you have and the referral of your doctor. In case you do not have it you can also go, but the cost of the service will change. This record sometimes takes up to 45 minutes. Once done, it will indicate to you which part of the building you should go to the clinic and its sections A, B, or C, or the front of the building.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places