Optimum

Category: Internet service provider

Address: 1101 Stewart Ave, Bethpage, NY 11714, USA

Phone: +18669503278

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–6PM

Reviews

Charles Anzelone

Oct 12, 2022

Love this location and the people it's nice when get great service and with friendly smile keep up the great work

Game Granny

Oct 6, 2022

My transaction was handled promptly and professionally. The wait time was minimal.

Nicholas Monastero

Sep 19, 2022

The return of one of my 3 cable boxes was by FedEx. After about month with several chats, they seem to have no record of this. I even sent them the FedEx delivery info. They keep saying they will take care of it. I have not seen any change on my bill. All of a sudden, I could not get several channels. A technician came and he could not fix it. On Tuesday I am switching to Fios!

Thomas Salvatore

Sep 10, 2022

The worst cable company, telephone company, and Internet service on the planet. I finally made the move to Verizon, and they cut off all of my online services immediately so I couldn’t even pay the bill, they charged me over $600 in unreturned equipment and their offices are only open till 6 PM and I work every day 8 to 6. Not customer friendly, rude greedy staff, coupled by terrible services.

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Questions & Answers

Why does it take over 1 hour to answer the phone. Still waiting. Been waiting for 5 days to get threw. It doesn't matter what time I call. Your system is horrible. I am trying to get your phone service to work for my mother who is 82.HELP!

Rosanne Totter | Oct 14, 2019
Rodrigo Garcia | Oct 13, 2020

I have two boxes for 5 months and I am not using them paying without using them 😡👎👎 I need to go personally where I can go in what store

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What's the phone number to this store

aron newman | Oct 13, 2020
Steven | Oct 13, 2020

It's a walk in location only. All optimum stores are walk in locations.

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Will service person call befor the come to connect service?

Mary Belle | Oct 13, 2020
francisco pineda | Oct 13, 2020

no the service person I had attempted

Can they fix my poor wi-fi connection?

Patricia Swierupski | Oct 13, 2020
Maureen Sullivan | Oct 13, 2020

I'm sure they can.

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Do I need an appointment. I need help with my phone

Freddie Weis | Mar 17, 2022
Vera Orellana | Mar 17, 2022

No. But there is a wait depending on how many people are ahead of you. They take your name at the entrance and you may wait in your car if you would like.

Where can we drop off cable boxes and get a new one for nassau county

spacerocket jan | Oct 13, 2021
Nadira Vandeyar | Oct 13, 2021

I'm also trying to do the same and I can't find a location which is very frustrating.

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Can I get a new remote at bethpage location?

Annette Lamendola | Oct 13, 2021
Prashant Shiv | Oct 13, 2021

Yes I think . They are there optimum store, they sell optimum products as well. They should have it.

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Can I exchange cable boxes here

carol Reid | Oct 13, 2021
Dina Angrisano gord | Oct 13, 2021

Can I get cable box here

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what location can I go to to return a box

Rosemarie Rallo | Oct 13, 2021
J B | Oct 13, 2021

Check on line as there are several locations on long island. Bethpage on Stewart is one. Dropped off old box myself.

Is the Bethpage office open for walk-in exchanges?

Charles Ebron | Oct 13, 2021
J B | Oct 13, 2021

Yes. You wait in the car and then get a page to come in.

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Can I be place altice Box there

RAY RUSSELL | Oct 13, 2020
Tajdar Salam | Oct 13, 2020

Yes

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Hi my name is Ricardo ,I'd like to know how to change only my bill adress

Ricardo Zavaleta | Oct 13, 2020
Sabena B | Oct 13, 2020

You can call them or go online to change it

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Is this the location to drop off cable boxes for repairs?

Joanna Harrington | Oct 13, 2020
Sharon B | Oct 13, 2020

Yes you can drop off

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What are hours of operation ?

Linda Ciminera | Oct 13, 2020
Maureen Sullivan | Oct 13, 2020

I went at 4pm they were still open.

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