Avalon Westbury

Danielle Chisholm

Anytime I reach out to maintenance they always respond promptly and professionally. I have dealt with Nick, Leo and Steve and they're all a pleasure to work with. Most recently I had a issue with my AC unit and Steve came right away, figured out the issue and made the necessary repair quickly. I have only good things to say about my experience thus far with Avalon's maintenance team. Excellent work guys, thank you!

Gordon Hanovice

Living here is reliable safe and friendly. Moving from the city for work,the Avalon team has made my transition great. Nothing is perfect in life but their response to maintenance is near perfect. Steve from maintenance was a true professional and an asset to the Avalon company in his work on my unit.

Lloyd Eisenberg

On Tuesday, September 20, 2022, we arrived home late in the afternoon to find our air conditioner not working, and the apartment much too hot for comfort. We used Avalon's "Resident App," and described the problem as urgent (not to sound spoiled, but to us it was). We barely had time to stress about how long we'd be living without air conditioning on a hot evening, when less than a half hour after submitting the request Nick arrived at our door, assessed the situation and fixed it (looked like a big job too). Not only was Nick very prompt in arriving and fixing the problem, but he is a true pleasure to deal with, as has been our experience with all of Avalon's service people. Frankly, because it was so late in the day, I didn't expect to hear from Avalon service until the next morning -- and so Nick's extremely fast arrival was all the more appreciated. This was the first time we submitted a request to Avalon for urgent service. However, I should point out that over time we have submitted a handful of non-urgent service requests. Each time the problem was attended to the Avalon service department very promptly and, of course, professionally.

Paul Jay

We had a request that was handled by Steve and he did a fantastic job locating the problem and fixing it right away. Very very helpful and a great guy! Kevin and the whole staff at Avalon Bay are the best! Always very helpful and courteous. A great experience living here.