Optimum

Category: Internet service provider

Address: 6 Executive Plaza, Yonkers, NY 10701, USA

Phone: +18007355379

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–5PM

Reviews

Ricky Cuozzo

Oct 10, 2022

Great Services, BUT your Plan and cost foe EVERYTHING is WAY to high!!! Can go to Netflix, better service, better customer service ( they really appreciate your service & will do anything to help you ) Verizon is the same, but Netflix is the best.

JadeStorm A

Oct 5, 2022

Returned the cable box with no hassle. Short line and great customer service.

John Hufnagel

Sep 28, 2022

Staff here was courteous and knowledgeable. In and out quickly. Too bad Optimum is pricing itself out of business. It’s a great service with great people but the price is just crazy high.

Christopher Florin

Sep 11, 2022

GOOD SERVICE IN AND OUT QUICK

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Questions & Answers

What phone work with optimum mobile. I have samsung A5

Rock Tony | Oct 13, 2020
Abraham Gottfried | Oct 13, 2020

I have a Pixel 2. It's best to speak directly with Optimum. Good luck

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Can you restore my tv connection??, I am calling and waiting for long time,{lease

Serene Journey Day Spa | Oct 13, 2020
Life Life | Oct 13, 2020

You have to be patient like everybody else

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do you carry the tennis channel?

Mario Spagnuolo | Oct 14, 2019
C H | Oct 14, 2019

What is the biggest ripoff on the planet

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Can i use my cell phone

Bency Mathews | Oct 14, 2019
Abraham Gottfried | Oct 14, 2019

Optimum provides my cable, internet, landline phone.

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What are the timings on saturday

Sunil R Thapar | Oct 14, 2019
C H | Oct 14, 2019

830 430.

Can I change service options here even if the service is on Long Island?

Joyce Currier | Oct 14, 2019
Blue Print | Oct 14, 2019

Yes is a full service operation sort a like the Post Office you could buy stamps at any one of them

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Can I pick up remotes from this location

Annette Spandforde | Oct 14, 2018
Frank Cooper | Oct 14, 2018

Yes they have remotes you get then there

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How do i return my cable box via the mail?

Keith Vosburg | Sep 13, 2022
richard krause | Sep 22, 2022

I think you have to bring it into the office and you get a replacement.

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I was there this morning , there was one person working the counter . Will 10 people on line , did it clear up ?

Matt Benincasa | Jul 15, 2022
Juan Carlos Cruz | Jul 15, 2022

I was there araund 12:00, and there was two people working at the counter, there was no line, I was there for about 10 m. When I left 3 people were in line. On the other booth, they were still working with the same person they were with, when I got in.

can i return my equipment to any optimum location?

Jose Fernandez | May 16, 2022
John Ludewig | May 16, 2022

Call the location to confirm.

Can I get mobile service and purchase a phone at you store

Ann Marie Rivera | Oct 13, 2021
Herb Prado | Oct 13, 2021

Passed by the store during normal work hours last week and saw a sign on the door that said the location is closed.

I need a new remote where do I pick it up

Gail Merchant | Oct 13, 2021
M OLeary | Oct 13, 2021

Optimum located on Executive Blvd. In yonkers

is the office at 6 exectutive open to exchange equipment

Thomas Hewitt | Oct 13, 2020
Janelle | Oct 13, 2020

Yes Thomas Hewitt. They are open. The line forms outside and a mask is a must.

is your office open for equipment pick up

Yvonne Alvarez | Oct 13, 2020
Ramy | Oct 13, 2020

I don't work there. But the answer is yes. They are open until 6 pm

Worst service ever they are disrespectful they hung up phone on you they not good people or they stupid boxes always problem with it btw these people are not good for business they will bring uptinum down to 0% don’t know what the boss was thinking.

Ashley Phillips | Oct 13, 2020
Hector Aleman | Oct 13, 2020

This is not a question its an opinion.

If I return cable boxes, must I return remotes?

Rosemarie Garipoli | Oct 13, 2020
Anaph_Digital Productions | Oct 13, 2020

You don't have to return anything; however, if you don't, you will be charged for it monthly.

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How can I get internet only

Esther Francis | Oct 13, 2020
Mohamed Mozeb | Oct 13, 2020

Call costumers service and tell them that you want internet service only

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We delivered the box and they kept charging us, and they asked us for the number of the box to cancel it

Santiago Fernández Touriño | Oct 13, 2020
Jean Friend | Oct 13, 2020

No box and delivers it to you as one recievo your pruba that you have handed the box

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How do I mail back?

Rhoda Orama | Oct 13, 2020
Abraham Gottfried | Oct 13, 2020

I agree with the above advice

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Optimum office in Yonkers is open weekend?

Galo Leon | Oct 13, 2020
Blue Print | Oct 13, 2020

Not sure call in advance to customer service

When they come to install do they accept cash?

Quran Robinson | Oct 14, 2018
Mike Garcia | Oct 14, 2018

I thought they added it to your first bill. Installation should be free most of the time.

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I want to return the cable box. Modem. remote. Is the office open on Saturday?

Audrey Pellegrini | Oct 14, 2018
Michael quirindongo | Oct 14, 2018

Call customer service after a 25 minute hold head to hang up ..My wifi isn't properly work ..

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Hello! How do I restore my service?

Deborah Toone | Oct 14, 2018
Michael Olmeda | Oct 14, 2018

If that dosen't work call service number, they will work with u to restore service.

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how is the parking at the optimum yonkers store

Graham and Jeanie King | Oct 14, 2018
steven perez | Oct 14, 2018

They have parking available right outside the store but the store itself can get crowded at times I suggest you arrive early

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Why are commercials on the demand. For that matter u can watch regular tv

Joseph LeCoq Jr | Oct 14, 2018
Lily Miro | Oct 14, 2018

Commercials pay to advertise on demand as well as regular TV channels

Asian power device?

Seetha Heyward | Oct 14, 2017
Will Velez | Oct 14, 2017

All power outlets are a standard American plug type.

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Good morning how can I lower my cable an package that good for me

Joann Wright | Oct 14, 2017
Peter Romano | Oct 13, 2020

They don't lower prices for anyone.

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