Cold Stone Creamery

Jeramy Ewalt

I wish they would wear name tags so I could say who the rude guy that works here is. The attitude of this guy makes me second guess coming here every time. He's the tall chubby one with curly hair, glasses and paints his nails. Seriously rude not just to me but to my kids as well! An ice cream shop should be a fun thing for kids.

DezDolo

The young lady that served me today was excellent. She was very nice and her customer service was great. She was working alone and there was a line of 3 people in front of me and she served us all with grace and attention to detail.

Church of God In Hemet

I went in to this cold stone and immediately asked if they have any dairy free options, the lady showed me the 2 sorbets they had available and I said OK great, I tasted it and it was so creamy I asked to confirm that its dairy and lactose free, she replied its the same thing, which is %100 not true. I am allergic to all dairy products. I am a former cheese specialist and a ice cream Creamery should know the difference between lactose free and dairy free. I left with no ice cream because she placed my sorbet ice cream on the cold stone and mixed it with other residential ice cream. Then she got upset when I asked if the cold stone was free of dairy. She said you are lactose free not allergic so it's fine. I told her no I'm actually allergic to dairy. She went to the back to remake my ice cream and said since your allergic you can't have any chocolate chips right... with a terrible attitude. I said " no I can't" she came back and said she didn't have the sorbets I wanted in the back. So I just said never mind.I will try again at a different location.

Nancy Segura

Compared to other cold stone locations this place serves very little ice cream and gives attitude if you ask to fill the cup up to it's normal size. If I order a love it size they serve me a like it size. For the price I'm paying I should be getting a full cup.