Hotel M

Category: Hotel in Morgantown, West Virginia

Address: 1400, 1400 Saratoga Ave, Morgantown, WV 26505, USA

Phone: +13045991680

Reviews

Kristin Wolfgang

Jun 22, 2022

You get what you pay for. I have definitely paid more and had a less peaceful night elsewhere. Be prepared for a low budget room. I sprayed bug spray under the beds and under the mattresses. There were cans for cigarette butts on the porch. There were a few guys staying a few doors down, but there was no noise and no issues. We didn't turn on the TV. We wanted a room to sleep in and that is what it was.

Jonathan Deutsch

May 17, 2022

Good location, but property appeared as though it had been sold, and no upkeep/maintenance was . Check-in was sub-standard, (clerk was some character out of "Brother Where Art Thou"), awful grounds, no coffee dispenser, room small, towels small, soap/shampoo small, had to ask for 2 lightbulbs and pillow cases. tv channels were blurry/cable system needs fixing. And, $100/night. Should've been about $25.

Nathaniel Greer

Mar 28, 2022

Room was dirty and smelled bad. Bedding was greasy and smelled strongly of cigarettes even though it was supposed to be non-smoking. Floor was filthy, greasy, and uneven. Television picture was terrible. WiFi didn't provide any internet access. Only provided with two bath towels and two wash rags, no floor mat or hand towel. No soap was provided. Absolutely the worst experience I've ever had at a motel. Would have left and gone elsewhere, but we had a flat tire on the road and arrived late and exhausted.

Brittany Haugh

Mar 27, 2022

HORRIBLE! If I could give this no stars I would. Where do I even begin? Well to start off with we were put into a room with a broken exterior window blood splatters all over the bathroom and bedroom walls a dead bolt that did not work. Secondly I had a family emergency that cut our stay short. When I went to do a early check out I walk in and fine the GENERAL MANGER on the floor behind the desk in the fetal position higher then a kite. Me and my significant other had to literally SCREAM AT HIM to get a response and honestly I almost called 911. We told him what was going on as there was no one else there that could work the front desk and about how we had to check out early. He looks at me and my significant other and tells us “it’s right around the corner you all can follow us there” I later call to make sure that he actually checked us out and come to find out he did not and they are saying they will not refund us our money for the one night we DID NOT stay there. The staff are extremely disrespectful and rude. They enjoy arguing and being disrespectful towards customers. I can not say this enough DO NOT STAY HERE!

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Questions & Answers

Breakfast is a falsehood. You cant get service in your room cleaning. Trash pickup. Or even clean towels

Larry Peoples | Apr 15, 2018
Zina Turner | Apr 16, 2018

Im at Hotel M right now... been here a week. They dont want you to take breakfast to your room. My mom can't do the stairs. I have a hard time with the stairs myself.

Looking for long extended stay what is the weekly rate on them

Shelly Johnson | Apr 15, 2019
Dave Bee | Apr 16, 2019

Correct. They didn't have all as advertised. However. My room was kept clean, they had no problem with food being brought there and trash was disposed. The staff was courteous. When I told them of my disability they put me on the ground floor. Granted it's not the Hilton but it was satisfactory to me due to price, having someone in the hospital with cancer( I got a lower rate for that), and it was close to the hospital. For me it was good.

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Is there a guest laundry at the M hotel?

Brooke Younkin | Apr 14, 2020
Tracy Garrett | Apr 15, 2020

Not sure honestly

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Do they have weekly rates?

Marcos Herrera | Apr 15, 2019
Saurabh Desai | Apr 16, 2019

Yes

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What is weekly rate?

Bryan Samples | Apr 15, 2019
Issac Lannager | Apr 16, 2019

Depends on the week I'm sure but probably need to call and contact management to get answered

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Just wondering is it clean?

Jennette Cimino | Apr 15, 2019
Lt STEWIE | Apr 16, 2019

Yes it is clean. If you are still not convinced that your room is not clean, the manager will be more than happy to give you another room.

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