Music Box Theatre

Category: Performing arts theater in New York

Address: 239 W 45th St, New York, NY 10036, USA

Phone: +12122396200

Reviews

Dee Kelly

Oct 5, 2022

Great theater for a Broadway show!! It’s on the smaller side, but with steep seating you have a fantastic view even in the upper mezz. Seats are a little tight in the knees, and bathrooms are very small which quickly causes a long line, so be prepared to run for it or wait. Overall, whatever tickets you buy in this theater will be worthwhile!

Edward G

Sep 27, 2022

Smooth reception good seating

Angela Kempsey

Sep 15, 2022

Beautiful theater! The theater itself is stunning! The seats are so tightly packed together leaving you with barely any leg room. The show itself was five stars! The story is a story that needed to be told and they told the story so brilliantly. Not a bad seat in the house! All seats are good seats in this theater!

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Questions & Answers

Is there somewhere to store your luggage at the music box theater?

Elisabeth Tregoe | Oct 14, 2019
Martin Gray | Oct 14, 2019

Yes

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is there a bar at the theater

Cathy Quinn | Oct 14, 2018
Nicholas Alexander Garbacz | Oct 14, 2018

Yes, downstairs

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Can anyone share their experience accessing shows at The Music Box as a Deaf or Hard of Hearing patron? Were you successful at obtaining ASL interpreters for the show? How were the captions on GalaPro or the device the theater provided? Thank you.

Jessica | Aug 14, 2022
Music Box Theatre | Aug 14, 2022

Hi Jessica- Unfortunately, Dear Evan Hansen doesn’t have any ASL-Interpreted performances currently scheduled. All Shubert theatres provide on-demand, hand held devices for Closed Captioning, Audio Description, and Assistive Listening at all performances, beginning four weeks after a show’s official opening night performance. These services are currently available at the Music Box Theatre and reservations are not required. Please visit the Shubert Audience Services kiosk inside the theatre for more information and assistance. The attendant will be happy to set you up with a device. You can also download the free mobile app at the theater, or save time and download from the comfort of your own home. Simply search GalaPro in the App or Google Play Stores from your I-Phone or Android smart phone. Kind Regards, Lisa F. Audience Services Coordinator

What hotels are near the Music Box Theater

Ted White | Jun 15, 2022
Susanne Richards | Jun 15, 2022

Intercontinental on 44th Street

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Do we need to show a negative COVID test to get into a show?

gina ikenberry | May 16, 2022
Music Box Theatre | May 16, 2022

Please see the following link for the most updated information regarding COVID-19 protocols. Thanks! https://shubert.nyc/about-us/covid-19/

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Is the Music Box theater box office open?

Tom McGuire | Oct 13, 2021
Music Box Theatre | Oct 13, 2021

Hi Tom Our box offices are not open to sell tickets yet. Tickets for many shows are on sale now on Telecharge.com, with more coming over the next few weeks. Hadas

I have three tickets for this sunday and it was just announced that you will be closed. How do I get a refund or exchange?

kathleen carey | Oct 13, 2020
Eladio Del Moral | Oct 13, 2020

Call and let them know

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I made an error and purchased tickets at the box office for the wrong date. can I exchange them?

Joanne Arbuckle | Oct 13, 2020
Gabriel H | Oct 13, 2020

Most definitely not.

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What time does the play Dear Evan Hansen end tomorrow, Sunday?

Debra Sundstrom | Oct 14, 2019
Gerry Ram | Oct 14, 2019

There are several shows so consult with website for times.

Hi, I am trying to avoid paying the surcharge on stub hub. if I come tonight is the box office open and are there tickets that I can purchase for 8.25 3pm show?

Sean Mack | Oct 14, 2019
Brian Hajjar | Oct 14, 2019

Hi Sean, The box office opens at 10 AM monday-saturday. You are welcome to purchase tickets for any of the on-sale, available dates. Best, Theatre Operations

Closest hotel to theater?

Susan Selman | Oct 14, 2019
B M | Oct 14, 2019

Marriott

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Where are restrooms located

Daniel Rothblum | Oct 14, 2019
Samantha Sile | Oct 14, 2019

Also downstairs near the bar

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How long is the show

Lino Minetto | Oct 14, 2019
John Kasarda (jk8) | Oct 14, 2019

In all expect to be there for around 3 hours

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Does the theatre have an elevator?

Aida Perelman | Oct 14, 2019
Music Box Theatre | Oct 14, 2019

Hi Aida: The theatre does not have an elevator. Please visit telecharge.com for more details regarding accessibility. Best, Theatre Operations

Are there rush tickets anymore sold at the last minutes before curtain rises?

Margaret Mullen | Oct 14, 2019
mister franklet | Oct 14, 2019

not to my knowledge. todaytix is probably your best option

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what time does 2pm matinee end

Barbara Aiello | Oct 14, 2019
Mathew H | Oct 14, 2019

I assume you are talking about dear Evan Hansen. If so it's about 2.5 hours with intermission so plan on about 430pm

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I have two excellent tickets (orchestra Row O) for January 20, 3PM. Can I sell or exchange them? Thanks Tom

Thomas Piemonte | Oct 14, 2019
Valerie Badillo Van Dyke | Oct 14, 2019

how much?

How do you get box seats to this show? I’ve seen photos and comments from people who sat in the boxes but I can’t buy them online or through telecharge.

Nicole Whiteway | Oct 14, 2019
Music Box Theatre | Oct 14, 2019

Hello: Telecharge.com is the official ticket seller for the show. If you wish to purchase tickets at the Box Office, the hours of operation are Monday through Friday 10 AM - 8 PM, and 12 PM - 6 PM on Sunday. Best, Theatre Operations

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can tickets be returned/exchanged for tomorrow oct 28 3:00 show

Jo-Ann Bradley | Oct 14, 2019
Joseph Weiss | Oct 14, 2019

Contact the place that you purchased the tickets from

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how do you contact the box office directly to avoid additional ticket costs please

judy Harrison | Oct 14, 2019
ricky selterman | Apr 16, 2022

please advise on the question above. Thanks.

Does the theatre accept electronic tickets?

Jason Peery | Oct 14, 2018
Michael Bush | Oct 14, 2018

Yes they do. This ia a recent upgrade.

Is there a coat check or similar where I could check one suitcase for the duration of the performance?

Alex Ma | Oct 14, 2018
Steve & Judy Reichman | Oct 14, 2018

I don't think so. There was a woman sitting next to us who had a suitcase iin the aisle next to get seat.

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What time does the box office open Sunday?

donna bell | Oct 14, 2018
Taty Bo | Oct 14, 2018

12-6pm

how long is the play

Mike Hibbard | Oct 14, 2018
Thomas A. Landers | Oct 14, 2018

Two and a half hours with a ten minute intermission.

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We have 2 tickets in May that we are unable to use. Do you offer an exchange or refund?

Shannon England-Rice | Oct 14, 2018
herbert howard | Oct 14, 2018

If you have an emergency and live out of town, the box office will work with you.

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Are you able to go to the box office to purchase tickets for a future date for “Dear Evan Hansan”? Are there any surcharges at the box office?

Heather Leonardis | Oct 14, 2018
Carissa Boncardo | Oct 14, 2018

Great show. I dont believe there are surcharges

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If I go to the box office for a single ticket the day of a matinee what are the odds I can purchase a ticket?

Jayme B | Oct 14, 2018
Carissa Boncardo | Oct 14, 2018

Depends on which play, but get there before they open

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Can you bring a backpack in the theater?

Evan Soucy | Oct 14, 2018
Ann Staudinger Knoll | Oct 14, 2018

I took a large bag, and that was fine. They will look into it, and might ask you to go through it, so a smaller backpack would probably be easier. (That being said, calling and asking them directly would be the best choice if no one else knows for sure backpacks are ok.)

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How likely is it that one could get two tickets at the box office for a Friday matinee for Dear Evan Hansen?

Jayme Lewin Rich | Oct 14, 2018
Heather Fisher | Oct 14, 2018

Matinees are usually only Wednesday and Saturday. Sunday shows are in the afternoon also. There is always the cancellation line if the show is sold out.

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Is the show going on tonight (1/4/18)? Or is there a severe weather cancellation?

Anita Hollander | Oct 14, 2018
Kristina's Vlogs | Oct 14, 2018

There mightve been a show

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What is the telephone number for the box office at the Music Box Theater?

Bonnie Kisiel | Oct 14, 2018
Carli Carey | Oct 14, 2018

There is no direct phone number (as with most box offices in Broadway theaters). You'd need to either visit in person or call Telecharge if you want tickets to Dear Evan Hansen

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Are Ben platt and Mike Faist both preforming tonight (October 25) @8pm?

Lauren Yeager | Oct 14, 2018
Jasmine Pai | Oct 14, 2018

Call the box office. They will be able to provide you with the cast details.

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When is the box office open

ruth stavsky | Oct 14, 2018
Jillian Somerville | Oct 14, 2018

They open at 10am during week and noon on the weekends

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What shows have alternate actor as lead?

Laurie Cohn | Oct 14, 2017
Amanda Stone | Oct 14, 2018

They lead on Wednesday and Saturday matinees.

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