Bernunzio Uptown Music

Larry Bresnick

I purchased an Eastman T64/v and upon receipt I found a problem in the varnish finish. In discussions with Eastman and Bernunzio Uptown Music I have found that there is an inherent problem with the varnish finish. You should know they are recommending a repair but they don’t want to stand behind it if it doesn’t work. They also don’t want to pay shipping if I decide to return it, even though it is an inherent issue. Sad! Here are some quotes from emails with Sam Snyder of Bernunzio and Mark Herring with Eastman. They basically admit to the issue but it is not in any of their literature or videos: 8/9/2022 email from Sam Snyder with Bernunzio Uptown Music. “That to me, looks like the varnish began to disagree with the temperature / climate.” 8/12/2022 email from Sam Snyder with Bernunzio Uptown Music. Mark is Mark Herring of Eastman. “As Mark and I both had mentioned, with varnish finishes, this is just simply par for the course, again, a positive and a negative about the finishes malleability.” 8/9/2022 email from Mark Herring with Eastman. “His (Sam Snyder) assessment that the discoloration of the varnish due to heat is spot-on.” and “I can also share a bit of personal advice as well. I too have a T64/v-T-GB and brought it home on an extremely hot day where it sat in LA traffic in my non-air conditioned Jeep. When I got it home I discovered that the back of the neck had interacted with the inside of the case in the same manner that you have described.” Neither Bernunzio Uptown Music or Eastman are willing to stand behind this issue completely.

The Submarine School Of Music

Good people! They always take care of our students and make their first instrument purchasing experience positive.

Dave Bornholdt

Made my first trip to Bernunzio's and I was very impressed. It's a small shop and parking is a challenge but the quality of the instruments is outstanding. You can walk in on Saturday, but need an appointment during the week.

Riley Keller

Good selection of new and vintage stringed instruments! Guitars, banjos, mandolins and more. Highly recommend you stop by.