Guardians Credit Union

Category: Credit union in West Palm Beach, Florida

Address: 3469 Summit Blvd, West Palm Beach, FL 33406, USA

Phone: +15616864006

Opening hours

Sunday: Closed

Monday: 10AM–5PM

Tuesday: 10AM–5PM

Wednesday: 10AM–5PM

Thursday: 10AM–5PM

Friday: 9AM–6PM

Saturday: Closed

Reviews

Martha Ileana Pelegrín Diaz

Oct 7, 2022

Mike was awesome

chachou p

Sep 22, 2022

Guardian has to be the worst bank with people who works there and their customer service. Whenever I called there or even dial an extension no one is there to pick up. I spoke with a lady by the name of Marcie Schwind about my account. She had a nonchalant attitude. She didn’t care. She didn’t try to find away to help solve the issue. CEOs due better. La If time I went there, they told due to Covid-19 that’s why when I called I can’t reach anyone. NowCovid-19 is over you still can’t reach someone. I am counting my days for me to closed my account. HORRIBLE BANK!! DUE BETTER!! PS: The only reason I’m still still with Guardian is because of Sharlene Gayle who shows that she cares every time I need help with something. She deserves a raise because she’s doing the job everybody at the branch on summit is not doing.

Francerly Padilla

Sep 15, 2022

Calling the call center for help or questions regarding the account is a waste of time, not only are you on hold for over 30 mins for someone to actually get on the phone, but I have been waiting for over a month, for a call back from a supervisor. I just got off the phone with the call center again, I get told the same, “I don’t know what’s going on, only thing I can do is send a message for someone at the bank to call you within 24-48hrs” yeah I have been waiting for that call for over a month now, I called Monday and I called again today ..

Larry Fisherman

Sep 1, 2022

WORST POSSIBLE PHONE SYSTEM, I CAN'T EVEN SPEAK TO A PERSON. HALF THE "OPTIONS" END THE PHONE CALL AND NONE OF THE OPTIONS SEEM TO GET YOU TO A HUMAN. WILL NEVER BANK HERE

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Questions & Answers

When is the app or the website going to be fixed?

goblin king | Oct 14, 2019
goblin king | Oct 14, 2019

Probably never

What do i need to get a account for checking

Carol Lucas | Oct 14, 2018
Caitlin Terrell | Oct 14, 2018

25$, valid ID, and two pieces of mail

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If I never qualified for a credit card so is it possible for them to help me get a credit card?

Pierre Celestin | Oct 14, 2019
Krista Butler | Oct 14, 2019

The only way to find out is to talk with someone there, in person is best, in my experience. Being a credit union they sometimes have a bit more flexibility.

Do you have a coin machine for cashing in change

jvitaman | Feb 15, 2022
Paul Ricci | Feb 15, 2022

Yes they do

How do you speak to a person by phone. There is no provision such as dial zero for operator. There is no way to speak to a person if you don't already have someones name.

Richard Small | Oct 13, 2021
Julie Burns | Jul 15, 2022

Guardians Credit Union is fully aware that their phone number does not have a voice prompt to speak to a human being. I was told by Jose the Summit Boulevard branch manager that their "calling center" is understaffed. Terrible way to do business.

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When is online service going to become available

Frederick Atwell | Oct 13, 2021
Donald Stevens | Oct 13, 2021

They say soon... Not sure how soon that will be.

Lost my card can i go to the branch and get a temporary card

Clevette Wiggins | Oct 13, 2021
Reuben Boothe | Oct 13, 2021

Yes you can

is the branch on summit blvd open on saturday?

Linda Maniscalco | Oct 13, 2020
Krista Butler | Oct 13, 2020

Drive through is.

How do I get a new debit card?

Play Mckay | Oct 14, 2019
Malaki Ross | Oct 14, 2019

Go i n and sign in. When you're called on Just mention that you need a new card

Do the ATM have cash deposits?

Rockell Martin | Oct 14, 2018
Vincent Moore | Oct 14, 2018

Yes they have it.

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If I have a Venmo account, would I be able to link my account to it?

Fequiere Nozius | Oct 14, 2018
Danielle V. | Oct 14, 2018

Yes!

What do I do if I lost my debit card

Laura Kellam | Oct 14, 2018
eric phifer | Oct 14, 2018

Talk with Danielle Villanueva...she's good at fixing anything.

I forgot my Atm pin number whats the website I have to go get a new pin

Ivi Fernandez | Oct 14, 2018
Johanna Wolf | Oct 14, 2018

Go to the main website for guardians and when you login you can change you pin in your account. That is what I did.

Why not open on Saturday part day? Working weekdays makes it difficult to get to the bank if it's an overtime day with travel.

Lee S | Oct 14, 2017
S.J. N.D.T | Oct 14, 2017

Yes. Both the Summit & Northlake branch is open on Saturday drive thru only. The Northlake one is open until 1pm. Some weekdays they are open later, the actual center I believe until 6pm.

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