Address: 3469 Summit Blvd, West Palm Beach, FL 33406, USA
Phone: +15616864006
Sunday: Closed
Monday: 10AM–5PM
Tuesday: 10AM–5PM
Wednesday: 10AM–5PM
Thursday: 10AM–5PM
Friday: 9AM–6PM
Saturday: Closed
Martha Ileana Pelegrín Diaz
Mike was awesome
chachou p
Guardian has to be the worst bank with people who works there and their customer service. Whenever I called there or even dial an extension no one is there to pick up. I spoke with a lady by the name of Marcie Schwind about my account. She had a nonchalant attitude. She didn’t care. She didn’t try to find away to help solve the issue. CEOs due better. La If time I went there, they told due to Covid-19 that’s why when I called I can’t reach anyone. NowCovid-19 is over you still can’t reach someone. I am counting my days for me to closed my account. HORRIBLE BANK!! DUE BETTER!! PS: The only reason I’m still still with Guardian is because of Sharlene Gayle who shows that she cares every time I need help with something. She deserves a raise because she’s doing the job everybody at the branch on summit is not doing.
Francerly Padilla
Calling the call center for help or questions regarding the account is a waste of time, not only are you on hold for over 30 mins for someone to actually get on the phone, but I have been waiting for over a month, for a call back from a supervisor. I just got off the phone with the call center again, I get told the same, “I don’t know what’s going on, only thing I can do is send a message for someone at the bank to call you within 24-48hrs” yeah I have been waiting for that call for over a month now, I called Monday and I called again today ..
Larry Fisherman
WORST POSSIBLE PHONE SYSTEM, I CAN'T EVEN SPEAK TO A PERSON. HALF THE "OPTIONS" END THE PHONE CALL AND NONE OF THE OPTIONS SEEM TO GET YOU TO A HUMAN. WILL NEVER BANK HERE
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Probably never
The only way to find out is to talk with someone there, in person is best, in my experience. Being a credit union they sometimes have a bit more flexibility.
Yes they do
Guardians Credit Union is fully aware that their phone number does not have a voice prompt to speak to a human being. I was told by Jose the Summit Boulevard branch manager that their "calling center" is understaffed. Terrible way to do business.
They say soon... Not sure how soon that will be.
Yes you can
Drive through is.
Go i n and sign in. When you're called on Just mention that you need a new card
Yes!
Talk with Danielle Villanueva...she's good at fixing anything.
Go to the main website for guardians and when you login you can change you pin in your account. That is what I did.
Yes. Both the Summit & Northlake branch is open on Saturday drive thru only. The Northlake one is open until 1pm. Some weekdays they are open later, the actual center I believe until 6pm.
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