Holiday Inn Cincinnati N - West Chester

Jim Keirn

Very clean and comfortable. The restaurant in the hotel had great food, steaks and Italian food. Wish there were a couple more benches around the property outside (non smoking areas). The front desk employees were very friendly and helpful.

Molly Morgan

Our stay at the Holiday Inn at West Chester wasn't the best to say the least. Our room had scuff marks, stains, dirt, and pen marks all over it. The table was even chipped. We looked over all of that, because we got in a little later and were exhausted. My partner went to the front desk a little after 11pm to ask for an extra blanket, it was nice and chilly in the room. The front desk worker seemed annoyed that he was asking for anything at all. Just shrugged that off to someone having a bad day. We had paid an extra 19 dollars for breakfast, which we were told went until 10am. So the next morning we walked down for breakfast at 9am. The "breakfast" in question was a buffet where all the food was almost gone, all the drink containers were empty, and the plates left (only 4) were DIRTY. I was absolutely disgusted. We said something about there not being really anything for the two of us to grab, and they brought out fresh "scrambled eggs", which were 100% a pouch of eggs boiled and flopped into the tin. Hospital eggs, I like to call them. It was one giant mass of "egg" that you had to just, scoop some off of. They tasted.. like powdered eggs. There were two scones, one of which was smashed. The sausage links, which there were a few of, were floating in water? They were offering biscuits and gravy. My partner and I spilt the last biscuit and scraped up what gravy we could between the two of us. It was absolutely ridiculous that they charge for this breakfast. The waitstaff said "breakfast ends at 10" like coming an hour before it is over and there not being any food left is our fault? If you are staying here, absolutely DO NOT pay for the breakfast. All in all, we paid $230 to stay in a room covered in stains and eat leftover scraps of a breakfast.

Clarissa Unruh

Beautiful rooms, nice motel. We spent a couple nights here. First afternoon I went to check in and my room was so dirty. Very gross. The receptionist ordered a cleaning on the room. When we got back late with our kids the room was still so gross. Urine had been washed off the floor but that was it. The receptionist herself went and checked out several other rooms till she found one that was clean. Wow! The rest of our stay was great. Good breakfast. Friendly employees.

Verified Hotel Guest

Positive: The room was clean and a nice size. The ladies at the front desk were very helpful. And there was a super nice lady who was cleaning the lobby who gave me some really good advice when I needed help. Negative: The vending machine did not work on the second day. Otherwise, I can't really complain about anything.