Comfort Inn

Daphne Senior-Services

Both timeswe were in the area we stayed here and mostly because the service is outstanding 100%. My little tiny suggestion is: Please Get More Comfortable KING SIZE MATTRESS. Trip was because my mother-in-law was very I'll at hospital near by on our first stay. Three weeks later we returned and sadly it's for her funeral which is being held in Minerva, Ohio and this is closest hotel from CHOICE HOTELS chain collection. 🍳🍳Breakfast is awesome & staff as I mentioned is superb & very courteous 100% of the time spent there. DEAR COMFORT INN, THANK YOU FOR MAKING OUR STAY AS COMFORTABLE AS POSSIBLE AND FOR YOUR COMPASSION DURING THIS DIFFICULT TIME & REASONS FOR STAY. WE DO HOPE TO RETURN FOR A FUN TIME NEXT!!!!

Stephane Poirier

The road leading up to it is so full of massive potholes (a LOT of them) you feel like you're in a war zone. The front desk people totally could have indulged us (we asked for a room with a large tub - it's been done before, easy!) but nope, not them. They just hemmed and hawed through any reason they could find not to accommodate us. Keep your money or go elsewhere. (In all fairness, they do breakfast pretty well.)

Lee Diogeneia (True)

So here's the deal. This is a decent hotel with a nice pool. The rooms are great for the price. It was also only about ten minutes away from the university where our event was. However, the hotel itself is behind an old, halfway abandoned mall. All roads leading in are littered with CAR KILLING POTHOLES! They haven't even been touched up with cold pack! The hotel parking lot isn't great either. Wear your glasses, drive on daylight, and pay attention or you WILL mess up your car. Much of the whole area is like this. It's really a bad look for the city. What are their taxes going to? My husband and I grew up poor in Cleveland and the roads there were better. I honestly feel bad for the business owners around here. They need to band together and pitch a fit over this. We traveled here for an eSports tournament at Mt. Union College.

John OConnor

I travel for a living. I stay 3 or 4 nights a week in hotels. This Comfort Inn in Alliance, Ohio does not meet the standards of a $100 a night Comfort Inn. A $70 Quality Inn possibly but no more than that. Getting to the property is an adventure in itself. The Parking lot is horrible and floods in a rainstorm, hiding all the potholes. The staff was friendly. Breakfast was good with all the standard Choice property offerings. The accessible room was large but poorly designed and quite a distance from the entrance. Not good for a person who struggles with walking. The accessible bathroom was very nice. The king bed was comfortable. The luggage carts were very old and noisy. There was mold or mildew on the inside of the outside ceiling wall. After 2 calls with the GM Miranda concerning the mold/mildew and the 2(UNAUTHORIZED) temporary authorization charges of $150 by Comfort inn Alliance who told me to contact my bank/credit card company .My credit card company did not run my card 3 times, your hotel staff did. Talk about passing the buck. Very unprofessional Miranda. This property just doesn't do things right. There are plenty of other hotels in Alliance, I strongly suggest staying anywhere else besides this poor excuse for a Comfort Inn in Alliance,Ohio.