Dunkin'

Category: Coffee shop

Address: 1041 W State St, Alliance, OH 44601, USA

Phone: +13308237621

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Crystal Ann

May 27, 2022

Never again will I go to this Dunkin’ manager remade the coffee 2 times and it was still nasty waste of my time and money smh worst experience ever

Sage Warner

Apr 23, 2022

Ordered through the app and went inside to pick up my order. The store was dead and most of the employees were just standing around doing nothing, and they still somehow managed to get my entire order wrong. Can't even get a refund cause customer service isn't open on weekends.

Mikayla Mikes

Mar 4, 2022

This Dunkin is constantly slow and lacking customer service skills. I pulled up today and placed my order. At the end of the order, I asked about a specific donut and they said they had it, so I said great give me one of those as well. I get to the window, pay, get my order minus the donut, then wait there until the older lady comes back to the order and yells my order in my face. I explain about the donut and she goes on to tell me I didn’t pay for a donut. I said well I ordered one and tried handing my card back, which she wouldn’t take. She just argued with me about the donut and I ended up leaving. They also continuously mess up my order and it’s literally chocolate milk. It has to be on purpose because aint no way can plain, white milk pass for chocolate milk.

jenna hinkle

Feb 12, 2022

This dunkin is the worst one i've ever been too. They have never gotten an order right. The older woman is a rude and shouldn't be working there. She can't make a drink correct. Laughed in my face when I repeated my order, and told me that i didn't have to. She is absolutely a horrible rude person.

Thanks! Your review is awaiting moderation.

Questions & Answers

Did anybody else go to this place and have the worst service ever

Melissa Pollock | Sep 29, 2020
Louie White Gold Wielder | Sep 30, 2020

In what way do u mean? It seems for some reason, their employees don't really pay attention when a request is made. The other day, I needed a same price donut substituted on my On The Go Order; I arrived at the window made my request. They fulfilled THAT request but failed to give me my other donut that was already ordered of the OTGO. A week before this, the store wasn't taking app or card payments; no sign anywhere stating this. I had a $14 order which, since I had to pay cash, I gained no points, no bonus points; luckilly, I had $15 on me. From that instance, I now do the OTGO. I guess I will note, I did see a sign requesting u pay with non cash because of a current change shortage. Hmmm....so, a sign can be posted of requesting app or card payments but, requesting only cash payments when the app or non cash methods can't be made, a sign can't be made; ohhhh, the irony!! However, it's only fair tho, I have to express that the food was was very satisfying&employees were quite polite.

Do u have internet?

Bambi Seefong | May 28, 2018
Jesse Anstine | May 29, 2018

Yes

How many employees work at this location ?

Hector Garcia | May 28, 2019
Billie Richards | May 29, 2019

I usually go very early in the morning and I typically see three employees there

Read More

Do they deliver?

sara blades | May 28, 2019
Jason McNutt | May 29, 2019

No

What time do you close new years day

Danielle Caserta | May 28, 2018
Michael Berube | May 29, 2018

They are open

Read More

Will you open at all Christmas day.

Dawn Stout | May 28, 2018
Carmelo Pappalardo | May 29, 2018

Closed

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places