PenFed Credit Union

Kute Kee

need a investigation done on a Violation of my rights and a vehicle contract and also fraud !! In January of this year I refinance my vehicle with this credit union. And I never received the title to my vehicle with them being the Lien holder? So I have been calling and requested this for months. I recently received the email below stating there was a error or there end and can I send in the Original title that’s something that I can do cause I don’t have it they were supposed to provide that to me once they received it from the prior lienholder it sounds like someone’s not doing their job we have been making car payments this institution a how are they able to except that if they’re not the lien holder? Did is against (Maryland) Law and I demand answers.. One this pass Friday Oct 7 2022 I spoke to a very nasty and Incompetent employee if theirs she told me it’s my fault for this mishap and that they was going to take my vehicle and I said how if your not the lien holder ? I asked her to send me the Original contract documentation from when they pay the other institution witch was M&T ? The title information that they sent to the MVA Because if they made an error why do they need me to send it original title if they have it and was able to send it to the MVA.. I will be Seeking legal advice about this matter this is violating several Consumer rights and laws. I DEMANDED A FULLY REFUND AND I FREE AND CLEAR TITLE AND HAVE THIS DELETED FROM MY CREDIT REPORT.

Carole Plato

They locked me out of online banking after a hacking attempt on my account but never notified me. Have tried for a week by phone to get it unlocked and it is still blocked. Unacceptable.

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😍😍😍😍😍😍

Marsha Bass

Penfed Credit Union, is my choice for financial institutions. For me it is convenient, friendly and great Services. The rates are great also. Everytime I have needed them they are there for us.