Lowe's Home Improvement

Brian H

Home Depot and Lowes are across the street from each other but what sets the two apart is the level of customer service. On many occasions, I have price shopped while deciding on large projects and will visit both stores to compare. At Home Depot, my wait time is usually 10 minutes before someone arrives to assist. At Lowes, if I do have to wait, it is because someone is already assisting another customer but has acknowledged my need and asked if I would like them to call for immediate assistance (I usually opt to wait, it's a tool store, I can hang out for a few minutes). For this reason alone, I choose Lowes for all my home project needs unless they are out of stock.

Tony (ChefTonyRay)

Caleb in the flooring department is excellent and will work with you to get exactly what you want!!

Whitney Summey

We couldn’t get anyone to help us in the appliance department tonight. We rang for assistance and even had an employee page for someone, but nothing. We intended to purchase a new washer and dryer set (they do have a better selection than most places) but we will just order it from Mike’s where we can actually get someone to take our money 🤷🏼‍♀️

Glenn T

It's Lowes, they don't understand how customer service works. I was able to walk an entire loop without any employees asking me if I needed something. (I was only in there because there competition didn't have an item I needed- in comparison the competition had greeted me and helped find items about 15 different people. And then apologized when they couldn't find- I only needed help from 1 ) they get 2 stars because they had what I needed. If the store managers are such morale destroying people, they should be replaced with people who bring in good vibes that also rolls down hill