Potomac Electric Power Co

Category: Electric utility company

Address: 701 9th St NW, Washington, DC 20001, USA

Phone: +12028722000

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Jessica

May 6, 2022

Refunded me money after I moved out then sent a bill to collections. They are hustling as bad as Washington Gas and yall DC people just let it happen.

Comstance Jemkins

Aug 28, 2021

It's STILL CLOSED... They have a DROP BOX on the side of the building, they even have lil envelopes in the box to fill out the amount and place the bill and your pymt so the correct account can be Credited.

Charlotte Schoeneman

Mar 10, 2021

PEPCO/Exelon is an awful, unethical company. They do billions of $ of construction each year and use quick and dirty construction methods, causing millions of $ of damage to historic homes adjacent. They have a fraudulent claims system, and don't actually pay for damages. Attached are photos of damage in and around my home from the past 2 years. Their energy generation and distribution are adequate.

JoAnna Kroeker

Sep 18, 2020

The customer service reps are nice and helpful, but working with the company has been a disaster. I've been on four calls with customer care agents and have still been unable to set up an account, for example. It's just a terrible, terrible, terrible, online experience.

Thanks! Your review is awaiting moderation.

Questions & Answers

There is a drooping wire between my house and the power pole on the street. Would you send someone to fix it? It could be a no-longer-in-use cable tv wire, in which case it should simply be removed. My address is: 1309 Floral Street, NW. Thanks.

Robert Learmonth | Oct 13, 2018
Sina Kabiri | Oct 13, 2018

You can call customer service or call a number at benning service center, they will creat a 15 day investigation card, if it's electric wire and not in use Pepco will remove it but if cable wires you need to call cable company to remove or fix it. Usually the cable wires are the bigger ones that are at the lowest on the pole

My power is out

Elissa Lee | Oct 13, 2018
R Rodgers | Oct 13, 2018

Dc

How do I get my wires run under ground for my electricity?

Rebecca Rhodes | Oct 13, 2018
Sina Kabiri | Oct 13, 2018

You need to send a class of service application in there you can choose customer requeste relocation, keep in mind when its customer request, and it's not Pepco's plan Pepco will charge you for trenching, conduit , cables, channel risers and everything related.

What is a number I can call to reach someone to collect on a life insurance claim.

Lucretia Griffin (Realtor) | Aug 13, 2022
Her Grace Celeste, Duchess of Bedford | Aug 13, 2022

I assume you are a spouse. If you are calling on behalf of an incapacitated employee or retiree, call 1-877-7EXELON. They will assist you.

What phone number do I call

Michael Broadus | Oct 12, 2020
Akash Shah | Oct 12, 2020

Here is the site with all the customer service information for Pepco in DC and MD. https://www.pepco.com/MyAccount/CustomerSupport/Pages/ContactInformation.aspx

PEPCO is a worthless. They don't care s much for families sitting in the cold and dark but, the sure jump on restoring power to businesses such as restaurants and the like as main priority. Our power at home wet out around 6 a.m. yesterday (3/2/18).

Michael Folks | Oct 13, 2018
Sina Kabiri | Oct 13, 2018

when there is power outage most of the times it's on a mainline, or main feeder which cause all the cuatomers on that feeder to go out, fixing a mainline after storm restores power to multiple customers can be businesses and or residentials.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places