Address: 944 Glenwood Station Ln #103, Charlottesville, VA 22901, USA
Phone: +14342822594
Sunday: Closed
Monday: 8:30AM–4:30PM
Tuesday: 8:30AM–4:30PM
Wednesday: 9:30AM–4:30PM
Thursday: 8:30AM–4:30PM
Friday: 8:30AM–4:30PM
Saturday: Closed
Craig Belldina
Tricky
Penny Best
So I realize this is Saturday but.... I tried yesterday to add a rating and the system wouldn’t let me. So my husband has tried to correct some kind of issue, sure would be nice if the recording could give you any idea of the problem as everyone who has a problem has their own identification number. Then maybe they could know how to correct the problem and get paid. I don’t really believe the 1 star is actual true. We tried the Richmond, Spotsylvania, and Charlottesville numbers and didn’t reach anyone. Look forward to the day this system is working for the people trying to exist in this world.
Deborah Jones
One star only because there was no ZERO option. I have been trying for two weeks to speak to a live person. Not sure I should show up at the office just to read a note or have a person tell me they can’t help me. You miss follow just one thing and they suspend your benefits fast quick and in a hurry SMH I’m need this money to survive.
Carlos Powell
I’ve been trying for weeks to get my account from being suspended due to a failed pin that has been fixed. Now that it’s fixed i can’t access my account to make my claim and no one at any office from here to Richmond and the customer call center has answered my calls or responded to my emails. It’s very unfortunate to have to sit in limbo waiting on someone to contact you regarding something important to you when they feel it’s necessary to do so. There is no way from the time you open until the time you close I’m not able to get a live agent that’s said and for two weeks I’ve been calling back to back every day hour after hour and all i get are voicemails and recording stating they are busy helping other customers it’s sad.I have yet to get through!!
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My girl has been waiting for her paper in the mail for like a week and they haven't sent it yet
I had this happen and I had to go in person to the unemployment office. I found out my benefits expired. I recommend going to the building at 6am and waiting in line to put your name on a sign up sheet. Then around 10 am the office opens and they will call you on your phone and tell you to come inside depending on where your name is on the list. The reason you have to get there early before as many people as you can is because they only accept like 10 people to be seen in a day. So if you show up in the line and your at the end with many people in front of you they will not allow you to be seen and will ask you to come back again. When I got there at 6am there was already 5 people ahead of me. I hope this helps
Yes
Go to the office they can tell you.
It won’t recognize your SSN if it’s after hours..usually from 7pm to 7am. It’s best to use the Gov2Go app and do all of your UI benefits from there.
They haven't stopped they are very unresponsive u have to call them exactly from 815 morning till u get in its hard to reach them once u reach them it might b an outstanding issue that can b resolved and u will get all money keep filling weekly claim tho
Charlottesville office is open Tuesday-Friday closed sat-mon
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