Radisson Hotel Lenexa Overland Park

Mr. J. G. Childes

This hotel was chosen due to the large group of player and their families that were attending the games. the hotel did a good job turning the motel into a hotel appearance. The first night the staff wonderfully accommodated us to change our room due to our neighbors. Once we woke up the next morning is when we notice some red crawling bugs. I let the front desk know and to this day still have yet received a call about the matter. Spent and additional $40 to wash and dry everything at high before returning home off the trip at a laundromat. I tried my best to my due diligence at 12:00 am by inspecting the room once we got in. Then I check for any evidence of infestation didn’t see any on the mattress, but I believe they came from underneath the bottom box spring or platform because of where they were found on the blankets and we notified the staff. Radisson now it is time for you to do your due diligence and exterminate the rooms. Also, with Covid and families that have children with breathing issues, it takes less than 5 minutes for you all to clean the vents in the heating and cooling system. I left them out so they could be cleaned.

Cynthia M

This hotel is getting tired. Carpets in common areas were dirty. (But it was nice there was laminate in the rooms.) Paint peeling lots of places. Breakfast buffet - meh - and just warm. Also we were cold the first night and turned up the thermostat. There was not an extra blanket. Still cold in the morning, clearly heat not on (we'd set it to 76!). Told the front desk in the morning and was informed that due to a heat wave the prior week, the heat was turned OFF. They could have told us that when we checked in, so we could see if the room would be comfortable as it was. The next night they gave us a space heater to use. Staff were all pleasant, though.

Robert Loudermilk

The air conditioner in my room didn't work,,, they said they are still changing thing over from the boiler from winter.(The front desk guy did bring me a fan) But, It was like 80 degrees in my room and I like sleeping in the cool. The bed is not very comfortable and it's $9 for a continental breakfast??? The only thing I really liked was the jacuzzi tub in the sweet was pretty nice and had plenty of hot water.

Cody Burnett

Very unlikely to stay again. Staff was mostly pretty accommodating. It was stated in my booking policy that the breakfast would be included in the price but it indeed was not and we decided to eat breakfast there under the impression that it was complimentary then got charged just under $10 per person for a very mediocre hotel breakfast. And the front desk staff did offer a voucher for a free meal but we were leaving so it was of no use so I did not accept it. The room was extremely warm. We set the thermostat to as low as it would go and it continued to just blow warm air. The front desk provided me with a box fan but that only could help so much. And lastly, the gap underneath the room door that leads to the hall is extremely big. I could fit my hand underneath it. I could hear every room door and hall door open along with the ice machine on our floor. Along with the smell of weed from rooms adjacent to ours. It was extremely unsatisfactory. And I will not be staying at this hotel again.