Address: 9396F Baltimore National Pike, Ellicott City, MD 21042, USA
Phone: +14104656111
Sunday: 9AM–5PM
Monday: 7:30AM–6PM
Tuesday: 7:30AM–6PM
Wednesday: 7:30AM–6PM
Thursday: 7:30AM–6PM
Friday: 7:30AM–6PM
Saturday: 7:30AM–5PM
Jon Moellers
Go to the parts tech working on the end counter. He is very knowledgeable. NAPA has parts, fluids and tools for anything you are working on at a reasonable price.
Samuel Lehnerd
Exceptional customer service, helpful installation insights, pleasant and professional are all phrases that describe my experiences this weekend (6/11-6/12/22) with Tony S. and the NAPA store located at 9396 Baltimore National Pike in Ellicott City , Maryland. I presented Tony with some tricky needs and his experience and patience with me were very appreciated. ...and YES, I will be recommending this store to others and will make that store my first stop for auto parts.
Crazy X
Tony was great a welcoming with great customers service all ways help me with my car thanks check it out❤️💕❤️
lha72
Great experience and service. Tony went out of his way to help me find an obscure part for my vehicle. Other places simply said "we don't have it", but not Tony. Outstanding customer service.
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There is no fee to participate in NAPA Rewards.
• All your searches for parts and accessories will be tailored to you and your vehicle(s). • You won't have to re-enter your vehicle, billing or shipping information each time you visit NAPA Online. • You'll have complete access to your order history. • You'll be able to personalize your account and indicate your communication preferences. • You'll be able to find a NAPA store with ease.
Based on our order fulfillment process, orders in picked status will not be eligible for cancellation. If you no longer need your parts we ask that you please request an RMA (Return Merchandise Authorization) from our customer support team by calling 800-538-6272. Please keep in mind that an RMA cannot be generated until the order is in a Delivered/Completed status. If your order is in a Picked, Shipped, or Delayed status, we will not be able to create an RMA until it has processed to a completed status.
Since NAPA Online is available in all 50 states, the servicing NAPA store is required by law to charge sales tax for all purchases. For Reserve Online orders certain state and local fees may not be reflected in the total.
There's no charge to create an account with NAPA Online. It's completely secure and takes just a few moments.
You can sign up for NAPA Rewards either in-store or online. In-Store: Visit a participating NAPA AUTO PARTS store, provide the counterperson your mobile phone number, and you will be automatically registered into the program. You will be able to review your points/rewards balance and receive a $5 Welcome Reward if you link your new NAPA Rewards account to your NAPAOnline account (or create a NAPA Online account.) Online: Create a NAPA Online account and opt-in to NAPA Rewards during sign-up. NAPAOnline account members are eligible for a $5 Welcome Reward when linking a new or existing NAPA Rewards account.
NAPA Online offers product information including manufacturer, cost, availability and features. Customers can select and compare specific products like car brakes, batteries and filters. However, if you are looking for more specific information and need expertise, contact your local NAPA store.
You can sign up by either texting the word NAPA to 24002 or by completing and submitting the form here at SMS Program Sign Up. By signing up you agree to receive recurring text messages to your mobile number from NAPA, which may be sent through an automatic telephone dialing system. For complete details on our mobile terms, please go here SMS Program Terms & Conditions.
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