Zoom Tan - Tanning Salon

Category: Tanning salon

Address: 50 N Greenbush Rd, Troy, NY 12180, USA

Phone: +15183207835

Opening hours

Sunday: 10AM–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–5PM

Reviews

Jessica Olmstead

Oct 6, 2022

For the actual team of ladies at this location - job well done, friendly. The tanning booths are a little gross, though. Human hair stuck on the grates and the floor of booth kind of scuzzy. The actual room itself was clean. Do not bother coming here if you like stand-ups only. For Zoom Tan as a company - negative stars. I will never give this place my money. St. Croix merger executed very poorly. They kept all of the St. Croix employees in the dark about what was happening until the day before. They fired them all through an email, and then BANNED THEM FROM TANNING at Zoom. (This was confirmed by a Zoom employee) I am not, nor have I ever been a St. Croix employee, nor do I personally know anyone who worked at St. Croix. I was a St. Croix customer who was part of the fall out when the merger happened. Zoom closed my St. Croix location permanently overnight with no warning. Had to drive an extra 20 minutes out of my way just to finish out the month that a pre-purchased from St.Croix since Zoom would not give me a refund, which would have been fair considering they changed the terms of my contract with ZERO notification.

Jamie P

Sep 8, 2022

Troy location is clean, staff is friendly, and machines are always in good working order. Love Cynthia & her crew!

Monica Welling

Aug 17, 2022

The place is always clean and the staff are all so friendly!

Trisha Pierce

Jul 30, 2022

They do not except cash like it doesn’t exist anymore? They also do not except American Express which is the only CC I have. Lost other customer, I’ll go elsewhere. Shame on you

Thanks! Your review is awaiting moderation.

Questions & Answers

Do you have UV tanning at all of your locations?

Zoom Tan - Tanning Salon | Oct 12, 2021
Zoom Tan - Tanning Salon | Jan 15, 2022

Yes we do.

Why do you only have stand ups?

Zoom Tan - Tanning Salon | Oct 12, 2021
Zoom Tan - Tanning Salon | Jan 15, 2022

We only have stand up booths because stand-up tanning is essentially touch-free and much cleanlier. Lay down beads with very porous surfaces that directly touch all parts of the body can be very unsanitary. Not only does stand-up tanning essentially eliminate those concerns, it also produces better tans in general. When you stand up you get full, streak-free, all around coverage with your tan.

Do you have lay down beds?

Zoom Tan - Tanning Salon | Oct 12, 2021
Zoom Tan - Tanning Salon | Jan 15, 2022

We only have Max Level 5 Stand Up booths at all of our locations.

Do I need to make an appointment for a UV tan?

Zoom Tan - Tanning Salon | Oct 12, 2021
Zoom Tan - Tanning Salon | Jan 15, 2022

At Zoom Tan all we only take walk-ins, so you can always come in whenever you are ready!

How old do you have to be to UV tan?

Zoom Tan - Tanning Salon | Oct 12, 2021
Zoom Tan - Tanning Salon | Jan 15, 2022

This differs state by state. Currently in Florida and Georgia it is require that you be at least 15 with parental consent. Pennsylvania has a state minimum tanning age of 17 with parental consent and New York requires that you must be an adult (18+ yrs) to UV tan. Since these age requirements can change with new regulation it's best to call our customer service department for the latest information.

How much are your individual UV tans?

Zoom Tan - Tanning Salon | Oct 12, 2021
Zoom Tan - Tanning Salon | Jan 15, 2022

All of our UV beds are level 5 and cost $1.25 per minute (up to 12 minutes) for non-membership tanning.

How often can I spray tan?

Zoom Tan - Tanning Salon | Oct 12, 2021
Zoom Tan - Tanning Salon | Jan 15, 2022

Our spray memberships allow you the ability to spray tan for free once per day but there is no limitation if you choose to spray more. We do recommend, however, giving your spray tan enough time to develop and set between sprays so that you don't end up with undesired, patchy results. It's best (but not required) to exfoliate prior to each spray.

Do you have Spray tanning at all of your locations?

Zoom Tan - Tanning Salon | Oct 12, 2021
Zoom Tan - Tanning Salon | Jan 15, 2022

Yes, we offer spray tanning at every location.

What are some spray tanning best practices?

Zoom Tan - Tanning Salon | Oct 12, 2021
Zoom Tan - Tanning Salon | Jan 15, 2022

When you come in to spray tan we recommend you do a few things before coming in. Shower, shave, and exfoliate (recommended but not necessary) so that you have clean fresh skin for the spray tan to go on to. Please do not apply any lotions, perfumes, makeup or moisturizers on your skin as that can act as a barrier. We recommend waiting a minimum of 6-8 hours before you shower (rinse only during first shower) or get wet to make sure the spray completely sets into your skin. Waiting longer or overnight, if possible, is even better for maximum results.

Do I need to make an appointment for a spray tan?

Zoom Tan - Tanning Salon | Oct 12, 2021
Zoom Tan - Tanning Salon | Jan 15, 2022

At Zoom Tan we only take walk-ins, so you can always come in whenever you are ready!

How old do you have to be to spray tan?

Zoom Tan - Tanning Salon | Oct 12, 2021
Zoom Tan - Tanning Salon | Jan 15, 2022

There is no age limit on spray tanning, we just ask that you are able to follow directions. NOTE: A government issued photo ID (passport, drivers license or state identification card) is required on your first visit so we can set up your profile.

How much is a single spray tan?

Zoom Tan - Tanning Salon | Oct 12, 2021
Zoom Tan - Tanning Salon | Jan 15, 2022

We have 3 different levels of spray. Our pricing varies depending on the level. Level 1 (dark) is $30, level 2 (darker) is $35 and level 3 (darkest) is $40. We also have monthly ($45/mo) & yearly memberships ($450) available that offer every day spray tanning up to level 3.

Where do I go to cancel?

Zoom Tan - Tanning Salon | Oct 12, 2021
Zoom Tan - Tanning Salon | Jan 15, 2022

For your convenience all cancellations are handled online and not in the stores. Our cancellation link is found on our website's main menu under "My Account". You can cancel the auto pay anytime after 10 days from your start date and can continue to use your membership for the remainder of the month.

How long does your spray tan last?

Zoom Tan - Tanning Salon | Oct 12, 2021
Zoom Tan - Tanning Salon | Jan 15, 2022

Every individual is different and a spray tan's duration can vary depending on your skin type, daily habits and lifestyle. Typically, spray tans last an average of 5 to 7 days.

Will my skin look orange if I spray tan?

Zoom Tan - Tanning Salon | Oct 12, 2021
Zoom Tan - Tanning Salon | Jan 15, 2022

No. The advanced technology currently used in sunless tanning solutions is designed to ensure a natural, bronze tan. The salon staff can help you select the proper level of tanning solution to best match your skin tone.

What happens if my information is not up to date and I want to cancel?

Zoom Tan - Tanning Salon | Oct 12, 2021
Zoom Tan - Tanning Salon | Jan 15, 2022

For client security reasons, we ask that you update your information at one of our locations. You will need to bring your drivers license with you. Once your information is corrected, you will be able to cancel online right after.

Why am I having problems cancelling?

Zoom Tan - Tanning Salon | Oct 12, 2021
Zoom Tan - Tanning Salon | Jan 15, 2022

Most issues with cancellation are caused by unpaid balances or incorrect/missing contact information. Please be sure you have resolved all past due payments with Zoom Tan and be sure that your current information (license, phone number, etc.) are up to date with what we have in our system. If you have any questions or further issues please contact our customer service department.

My payment declined, how do I update my card or pay my balance?

Zoom Tan - Tanning Salon | Oct 12, 2021
Zoom Tan - Tanning Salon | Jan 15, 2022

If you have a balance for your monthly membership, you can navigate to our payment page to make a payment. All payments, cancellations, membership changes and so forth can be done under the "MY ACCOUNT" drop down in the main menu of our website. To update your credit card you would select "login" and you will see an option to edit your card under your profile.

What do I need to sign up?

Zoom Tan - Tanning Salon | Oct 12, 2021
Zoom Tan - Tanning Salon | Jan 15, 2022

Just bring in your driver's license, cell phone, and a credit or debit card and we can get you all set up in the store! You can also sign up online by clicking on the "BUY" option in the main menu of our website and selecting a membership type.

Can I use my membership wherever I want or can I only go to the salon that I signed up at?

Zoom Tan - Tanning Salon | Oct 12, 2021
Zoom Tan - Tanning Salon | Jan 15, 2022

You are able to utilize any memberships or packages at any location in the USA!

How do I start receiving the promotional texts?

Zoom Tan - Tanning Salon | Oct 12, 2021
Zoom Tan - Tanning Salon | Jan 15, 2022

All of our current and active members/clients receive the texts. Just visit and try out a Zoom Tan location near you. The salon associate will take your information and create a customer profile for you. Once that is completed, you will be on our list to receive our regular coupons and promotions. You have to re-visit a Zoom Tan periodically to stay on the list.

Why am I not receiving the promotional texts anymore?

Zoom Tan - Tanning Salon | Oct 12, 2021
Zoom Tan - Tanning Salon | Jan 15, 2022

There could be a couple reasoning's behind this: 1) You may have replied "STOP" at some point to the text messages which will put you on our "Do Not Text" list. 2) Your phone number may not be verified. 3) You have not visited a Zoom Tan location recently. Our texts are based off of purchasing history and you have to visit us periodically in order to stay on the list. If you think you may have opted out please call our customer service department for further instructions.

What kind of sales do you have going on this month?

Zoom Tan - Tanning Salon | Oct 12, 2021
Zoom Tan - Tanning Salon | Jan 15, 2022

Every day is different at Zoom Tan, so we will only know of sales going on the day of. Typically we will send out a promotional text message to our clients or post on social media when we have a sale going on.

Do you have a lost and found?

Zoom Tan - Tanning Salon | Oct 12, 2021
Zoom Tan - Tanning Salon | Jan 15, 2022

Although Zoom Tan is not responsible for lost or stolen items in the salon, we do have a lost and found at all of our locations. You are more than welcome to give us a call and we can see if we have what you're looking for!

Can I call a certain location directly?

Zoom Tan - Tanning Salon | Oct 12, 2021
Zoom Tan - Tanning Salon | Jan 15, 2022

No, all calls are routed to our customer service department. Everyone in our customer service department can answer any questions you may have. We do this so that the associates in the store are able to focus on the clients in store.

How much are your memberships?

Zoom Tan - Tanning Salon | Oct 12, 2021
Zoom Tan - Tanning Salon | Jan 15, 2022

We have several membership options (both monthly and yearly) available for all types of tanning (UV, Spray & Combo) that start at only $35 per month. Check them out by visiting the "BUY" option in our main menu on our website and selecting one of the membership options.

Can I come in without having a membership?

Zoom Tan - Tanning Salon | Oct 12, 2021
Zoom Tan - Tanning Salon | Jan 15, 2022

Of course. We always welcome anyone that comes in, you can do single sessions of UV and Spray tanning anytime you would like without needing a membership.

What do I need to bring with me in order to tan at Zoom Tan?

Zoom Tan - Tanning Salon | Oct 12, 2021
Zoom Tan - Tanning Salon | Jan 15, 2022

All tanning requires that you bring a valid driver's license & cell phone.

Do you accept cash?

Zoom Tan - Tanning Salon | Oct 12, 2021
Zoom Tan - Tanning Salon | Jan 15, 2022

None of the Zoom Tan salons take cash for the safety of our clients and employees. We accept debit or credit cards (Visa, MasterCard, or Discover). We also accept gift and prepaid cards for any non recurring purchases.

time you are open

Andrianna Riley | Oct 13, 2018
Andrianna Riley | Oct 13, 2018

what are your opening and closing time. are you open on sun?

How long does a spray tan last and how much

tracy scattareggia | Oct 13, 2018
Katie Veiga | Oct 13, 2018

Every time i would get one there it would last a couple days but no matter what i did it always came out spotty

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places