Sonic Drive-In

Brandon Harbour

Easily the worst sonic I've ever been to. Roughly 30% of their stalls are out of order with only a tiny paper marking them. Please block off non-functioning stalls with a cone or something. Better yet just fix them, it's been months. I've currently been sitting here for 20 minutes waiting to place my order. Apparently took long enough that the button timed out and had to be pressed again. Someone else has already driven off in a rage. Thinking I'll leave too. It's not like this is the first time this location has done this to me. I submitted feedback at the link suggested. Honestly hope this location is sold to a new owner because the current one clearly doesn't know how to run a business.

James Nilges

This is the closest Sonic to us but it’s safe to say we won’t go to this one again. I don’t leave a review based on one bad experience, but there’s been multiple times that this location has been extremely slow whether you order on the app or at one of the stalls. I have never spent LESS than 30 minutes waiting for food. Not the worker’s fault, they are short-staffed, it comes down to management, but don’t go here.

Ajanta Raman

Ridiculously bad service. I give everyone a bit of grace now, with the worker shortage and supply chain issues. However, most of the ordering screens were out of order BUT never had a sign of them designating which one was working/not working. We literally pulled into 3 different stalls until we found a screen that would allow us to order. So we ordered 2 medium drinks. Waited 20 minutes (literally timed it) and nothing happened. The screen never changed so we were unable to pay for anything and no one ever spoke again into the speaker. No one ever came out to check either. It was a bad location prior to the pandemic but NOW it's just a horrendous place. I feel bad for the current workers being overwhelmed but being ignored for almost a half hour is unacceptable.

Luis Jimenez

I usually love Sonic but this location ruined Sonic for me. You can never order in person, only ahead in the app. Half the car stations don't work and you don't notice until you pull up. They have stickers but why not show them where cars can easily see them? The last straw was about a week ago. We ordered ahead, waited 20 minutes waiting for the food only for Sonic to tell me that their system is down and it'll be another 20 minutes. We left and still got charged. Edit: this comes down to management. All other fast food restaurants are operating fine. Management at this Sonic (and seems all other nearby Sonics) are running it to the ground. Looks like they don't care about their employees and their employees show it.