Pinnacle Federal Credit Union

Charles Bostic

Just a great financial company to be affiliated With and I’m pleased to be apart of it🏆

Sage Davis

Scam… I was preappoved for 10K loan and I applied and sign documents and within days it was denied .. they wasted my time I don’t have a bad credit no late payments … will be trying to get my inquiry removed

Virginia Creeper

Pinnacle Federal Credit Union is a shadow of what they once were. Even long before coronavirus, I could never get anybody on the phone left messages, no callbacks. Just got worse and worse over time. I started with them in 1993, and they were excellent and the most helpful financial institution I’ve ever dealt with. But now it’s just long over. I canceled my account & moved on to a new financial institution. Sad to see how they went from a “Class A” Credit Union to a, D-. 😟

Sally Campbell

I think a lot of the negative reviews have to be attributed to pandemic frustration. I have never had an issue with staff here, occasionally have delays getting through on phone but I don't know of any business that doesn't have this problem. Our culture has become a spoiled brat "I want it now" type. No one is patient, people are rude and then expect employees to smile and wish them a beautiful day. I have been with them since my Supermarket General Corp days so 1986'ish and I remain loyal to them. If you had a bad experience go there and state your concern in a respectful manner and give them a chance. Diane and Pam have been extremely helpful and patient as have many others. Times are tough. Be kind.