The UPS Store

Category: Shipping and mailing service

Address: 470 Schooleys Mountain Rd, Hackettstown, NJ 07840, USA

Phone: +19088133800

Opening hours

Sunday: 10:30AM–3:30PM

Monday: 8:30AM–7PM

Tuesday: 8:30AM–7PM

Wednesday: 8:30AM–7PM

Thursday: 8:30AM–7PM

Friday: 8:30AM–7PM

Saturday: 10AM–4PM

Reviews

Michael Shonk

Oct 11, 2022

Very nice staff

Elizabeth Sager

Sep 2, 2022

Why is the store closing at 5:30 when the hours clearly say 7pm? We have a package to ship, and was told by the young lady that since she was by herself, she was closing. The time was 5:30. What gives???? We are now scrambling to get the package shipped.

Colleen Cota

Aug 24, 2022

Went to the UPS Store on Monday in hackettstown to have a package sent to Colorado for it to show up on my porch today. When I called the store I was told they have no idea why it was shipped to my address (which is not anywhere on the package) and they couldn't help me. So I will have to go out of my way to take the package down to hackettstown and get my money back. Lack of customer service. I will not be going back.

N A

Jun 2, 2022

The guy before me had so many Amazon returns & the guy helping him was annoyed. When the customer left he loudly said "this is why I hate Amazon returns" Long behold I had a couple returns myself; but nothing compared to the previous customer. I told him " well I have Amazon returns as well" & he said "yeah but not 30 like him; I hope ". He proceeded to help me and only scanned one item before he stepped out to do something else without telling me anything.. that was rude already. Therefore his female coworker helped me out and I had 6 returns she scanned and said " oh he would of hated you too" ...after the same guy came back and the guy was like " oh it's you again.. you're Amazon most favorite customer". I am in complete shock how this customer was treated and the remarks I got as well. This is prime example of horrible customer service and it makes me not want to go back. I only wonder what they say behind peoples back when they leave the store.

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Questions & Answers

Are you open on Sunday?

The UPS Store | Jul 14, 2022
The UPS Store | Jul 14, 2022

Yes, our hours on Sunday are 10:30 AM - 3:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

Do you have notary service at this location?

Anne-Marie Hackshaw | Oct 12, 2020
Tom Mizzone | Oct 12, 2020

Yes but you need to schedule in advance

Are they open on Saturday?

Roberta Dolinsky | Oct 13, 2019
Alfredo Pacheco Jr | Oct 13, 2019

Yes. They do close a bit earlier than the rest of the week.

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