Cloud 9 Salon Spa

Gloria Leal

Had to be rescheduled due to the color needed would take to much time. Ok not a big problem, so I just got a hair cut and went back my schedule day to be told something completely different and a big price change. There should be better communication among each other and know what you tell your customers before they arrive and be told something else and be charge more. Not right! It’s just a waste of time for you and your customer Her service was not good. I’ll be looking for a new salon! (Addition to previous review) After my unpleasant experience the manager/owner did reach out in regards to my experience and did express her concerns for how I was treated during my appointment. I really appreciated that and she showed professionalism and great customer service on her end, thank you for leaving me with a better thought of this establishment

Jess Alva

I don't even know where to start. I've worked with several hair stylists but this particular one..Haley, do I have a review for her. I think Ive been going to her since the beginning of the 2022 and she's been doing an amazing job to my hair. when I tell you my hair is difficult to style, it is DIFFICULT. I'm the only person that knows my hair and I know how to style it to look very nice. I've always been embarrassed to have any stylist style my hair because its curly, thick, poofy, dry, just horrible. never once do I ever feel judged by her, she's super sweet and down to earth and learned my hair quick. she does my bleach and tone and blow dries my hair just the way my hair likes it and I'm on my way. I'm so glad I found her and I will continue to go to her for her services! thank you Haley!

Ariel Anglin

If you are looking for a GREAT price and a steam room, this is the place! Over all it was a nice experience. A few things I wish they would change— the relaxation room is also where they provide lunch (which is just from tropical smoothie cafe). Still a nice concept to get a yummy salad or sandwich on your spa day! I do wish they would have a separate area for those wanting to dine and chat vs those wanting to relax before or after treatment. They also don’t have a dressing room. Not a big deal- but it would have been nice to at least go into a therapy room to change rather than using the bathroom to change. They also don’t tell you that the steam AND the hot tub are included with your service! I did the steam and it was great but I would have come early and did the hot tub had I had known! The tea they serve is delish! They don’t seem to use essential oils in the massage room— so if you like that aroma, they don’t have it here. But over all… my spa day was great. I steamed alone for an hour then had a hot stone massage. Everyone was very nice and when you walk in, it’s a nice clean environment.

Elisabeth Moore

I've been coming to Cloud Nine for almost three years now and am so happy with the services! I regularly get my hair cut by Jackie and my brows waxed by Zara. I've also booked a massage and facial there and those were also fantastic. They always give great service and treat you very well.