Napleton Mazda of Naperville

Category: Mazda dealer

Address: 2363 Aurora Ave, Naperville, IL 60540, USA

Phone: +16303525900

Opening hours

Sunday: Closed

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–8PM

Saturday: 9AM–6PM

Reviews

Jenine Zaleski

Oct 12, 2022

The whole process was smooth and easy. Best car sales experience I have ever had.

Jean Mikee

Sep 28, 2022

I had a wonderful experience with Napleton Mazda of Naperville. Dan was so helpful in answering all my questions in purchasing my first brand new car. I would highly recommend this dealership and Dan.

Immi V

Sep 27, 2022

Great experience at Napleton Mazda of Naperville. I had been looking for a new car for and a good dealership and I was very pleased and felt completely at ease buying from this dealership. Frank was straight forward, honest and accommodating. Will come here again, despite it being out the way for me!

Richard Teteak

Sep 12, 2022

My Salesman Brian McGee was fantastic. He was honest, forthcoming and fun to work with. I did have an issue with the way my original deposit was mishandled. I put down a deposit to hold the car, and when I purchased the car, the deposit was not deducted from the sales price and contract. I had to notify Napleton that I did not get credit for my deposit. They instructed me that I needed to come back into the dealership to have them credit my card back (waste of my time). Also, when I was signing the paperwork, I was informed that I could only put $3000 on a debit card, and the rest of the money would have to come in the form of a check, unless I wanted to pay a ridiculous fee. I did not have my checkbook so need to comeback later that night (waste of time). And after I took possession of the car, my son noticed there was no wiper fluid. I know Brian instructed the service department to top off everything. So, I had to go out and buy fluid (another waste of time). These are mostly trivial items, but unnecessary. As I mentioned before, Brian was wonderful!

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Oct 12, 2022
Napleton Mazda of Naperville | Oct 12, 2021

We are following recommended CDC guidelines including wearing face coverings, cleaning high traffic areas, scheduling visits to control the number of guests, wiping vehicles common touch area between test drives and cleaning sales desks between guests.

How do you spell one of the salesmen Karl's last name.

Gloria F | Oct 12, 2020
Napleton Mazda of Naperville | Oct 12, 2020

Hi Gloria, His name is Karl Tanhueco. Thank you! Please reach out if you have any other questions.

What type of warranty comes with Mazda vehicles?

Napleton Mazda of Naperville | Oct 13, 2019
Napleton Mazda of Naperville | Oct 13, 2019

Every new vehicle comes with a 3 year 36,000 mile limited powertrain warranty. Certified Pre-Owned coverage and Continental Certified: 3-Day exchange, 80-point safety/quality inspection and 30-day/1,000 mile warranty https://www.continentalmazda.com/used-vehicles/continental-certified/

What is the Continental Difference?

Napleton Mazda of Naperville | Oct 13, 2019
Napleton Mazda of Naperville | Oct 13, 2019

See https://www.continentalmazda.com/about-us/continental-difference/ & Continental Maintenance Plus – 150-days of coverage w/every oil change – free windshield chip repair, free ding removal, free tire repair (or $150 towards replacement if we can’t repair it), free key fob battery & 10% off detail services

Do you sell the Mazda6?

Napleton Mazda of Naperville | Oct 13, 2019
Napleton Mazda of Naperville | Oct 13, 2019

We have a number of Mazda models on our lot. If we don’t have the exact one that you want, we can find it for you.

Do you sell the Mazda CX-9?

Napleton Mazda of Naperville | Oct 13, 2019
Napleton Mazda of Naperville | Oct 13, 2019

We have a number of Mazda models on our lot. If we don’t have the exact one that you want, we can find it for you.

Do you sell the Mazda CX-5?

Napleton Mazda of Naperville | Oct 13, 2019
Napleton Mazda of Naperville | Oct 13, 2019

We have a number of Mazda models on our lot. If we don’t have the exact one that you want, we can find it for you.

What's the benefit of using OEM parts?

Napleton Mazda of Naperville | Oct 13, 2019
Napleton Mazda of Naperville | Oct 13, 2019

We only use factory certified parts because they are designed to the exact factory specifications and they usually come with a manufacturer warranty.

Why should I service my vehicle at a dealership?

Napleton Mazda of Naperville | Oct 13, 2019
Napleton Mazda of Naperville | Oct 12, 2020

You should service here because we have factory certified technicians trained by the manufacturer on the latest vehicle enhancements and repair techniques. Give us a call to schedule your appointment.

Do you offer leasing?

Napleton Mazda of Naperville | Oct 13, 2019
Napleton Mazda of Naperville | Oct 12, 2020

Yes, we do offer leasing and we have a number of lease specials on our website right now. Contact a member of our sales team to learn more.

Do you have Mazda parts?

Napleton Mazda of Naperville | Oct 13, 2019
Napleton Mazda of Naperville | Oct 12, 2020

Yes. We have an extensive stock of OEM parts and accessories. If we don’t have the part you need, we can also order it for you.

Can I have my car repaired here?

Napleton Mazda of Naperville | Oct 13, 2019
Napleton Mazda of Naperville | Oct 12, 2020

Definitely. Give our service center a call to schedule an appointment.

Do you offer financing?

Napleton Mazda of Naperville | Oct 13, 2019
Napleton Mazda of Naperville | Oct 12, 2020

Yes, we can definitely help with financing to get you into a new car. Go ahead and give us a call.

Will you buy my car if I don't buy one from you?

Napleton Mazda of Naperville | Oct 13, 2019
Napleton Mazda of Naperville | Oct 12, 2020

We are always looking to improve our inventory and would be more than happy to buy your vehicle from you if we feel it fits what we are looking for. Go ahead and give us a call or hop online and fill out a value your trade form for more info.

Do you take car trade-ins?

Napleton Mazda of Naperville | Oct 13, 2019
Napleton Mazda of Naperville | Oct 13, 2019

Yes, we definitely take trade-ins. You can get an idea of the value of your trade-in on our website.

Do you sell used cars?

Napleton Mazda of Naperville | Oct 13, 2019
Napleton Mazda of Naperville | Oct 13, 2019

Yes, we offer a variety of new and used cars. You can find our inventory on our website at https://www.continentalmazda.com/ or click the link on our listing.

Do you service all makes and models?

Napleton Mazda of Naperville | Oct 13, 2019
Napleton Mazda of Naperville | Oct 13, 2019

Absolutely! We can handle routine maintenance as well and major repairs for all makes and models. Please reach out to our service department at 630-517-9420 to discuss the details.

Are Certified Pre-Owned vehicles sold here?

Napleton Mazda of Naperville | Oct 13, 2019
Napleton Mazda of Naperville | Oct 13, 2019

Yes! In addition to Certified Pre-Owned Mazda vehicles, we also offer the Continental Certified program. All certified vehicles we sell come with warranty coverage and additional perks. Please reach out at 630-352-0634 to learn more.

I live in Florissant Mo. Do you deliver cars.

Lacresia Townsend | Oct 13, 2019
Napleton Mazda of Naperville | Oct 13, 2019

Yes, we can make that happen. Contact us at 630.352.5900 and ask for Anthony Storino.

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