American Family Medicine

Category: Family practice physician in Phoenix, Arizona

Address: 1514 W Thomas Rd, Phoenix, AZ 85015, USA

Phone: +16022835732

Opening hours

Sunday: Closed

Monday: 8AM–3PM

Tuesday: 8AM–3PM

Wednesday: 8AM–3PM

Thursday: 8AM–3PM

Friday: 8AM–3PM

Saturday: 8:30AM–1PM

Reviews

Mic Santa

Aug 25, 2022

I have been been coming here for a few years now and I've come to rely on them very much. Their services are affordable and the staff is very kind.

Cynthia Duran

Aug 1, 2022

I called asking if they had appointments available for that same day, if I would have been told I had to wait 2 hours to be seen I would have just scheduled for another day! When I approached the front office lady after waiting for nearly 2 hours she said they have to call in all appointments first and then “walk ins” this should be mentioned whenever a patient calls in. No one has 2-3 hours to waste.

Abigail Rodriguez

Jun 12, 2022

"Doctor" Paul Lopez refused to treat me or listen to my symptoms or past medical history. He was rude and aggressive to me and the staff. "Doctor" Paul Lopez raised his voice at me when i explained to him about the negative side effects of medication. He screamed at me and said that he couldn't help me and so I told him to write down on the chart that he refused to treat me and he said that he will write down that i refused treatment. He is basically willing to lie on a patient's chart. The nurse that witnessed this right away adviced me to file a complaint against "Doctor" Paul Lopez. She told this to be secretly multiple times and everyone else was also walking on egg shells around this "Doctor" He also insisted on speaking only spanish. Also, he didn't see me in an exam room. He saw me inside his private office. That was a first and very strange experience. The office manager then saw me and tried to tell me that I refused treatment and I said NO, the doctor was neglectful of my symptoms and passed medical history and that's what I expect it to say in my chart. She then walked out of the office, frustrated. "Doctor" Paul Lopez can make anyone feel unsafe whenever their health is on their hands therefore should reconsider their career.

Tania Tapia

Jun 7, 2022

Super bad service! Arrived 30 minutes before my appointment and waited 2 hours, I left if not I would’ve waited all day there

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Questions & Answers

Do you take walk-ins?

Denise Miranda | Oct 12, 2020
Jason Graul | Oct 12, 2020

Yes they do and there vary nice there

This place is horrible.. I called yesterday with breathing problems and was treated with raw unprofessional help and when I called this morning I was hung up on by simply explaining that I did not get a call from the doctor yesterday for my albuterol

SiLo D S | Oct 12, 2021
Happy Me | Oct 12, 2021

Very good place, they are not a sweet 🍬 but neither are they a lemon 🍋. A little more friendly that they were the receptionists and had the 1st place.

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