Clarion Inn & Suites Kissimmee-Lake Buena Vista South

Category: Hotel in Kissimmee, Florida

Address: 4985 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34746, USA

Phone: +14073964343

Reviews

Amy Medd

Oct 8, 2022

RUN far away. Do not stay here. Unsafe, unsanitary. The nightmare starts with them unable to get me a room key that works. 5 trips 3 rooms no luck. Finally get me into the room and it's filthy. But they're unable to provide me with a clean room. Drug dealers in the room next door. Absolutely disgusting. Not to mention the room phone doesn't work. Do not let these theives take your hard earned money. I checked out within a few minutes of getting the room and they refuse to refund.

Grandy 47

Oct 2, 2022

Anyone with a rating of more than 3 stars is a bot. Please read the reviews before making an informed decision. Spend a little extra more to stay at another place, because it’ll save you the stress of dealing with the unsanitary environments and toxic staff at this clarion inn. Like others have said there’s a resort fee for little to no reason, even if you would like to use their Wi-Fi, the signal is too weak to reach the room, making even checking your email a chore. The rooms are filthy and they do not do any cleaning or housekeeping. First room we entered had 7 brown streaks on the bedsheets underneath the comforters and under the pillows of both queen beds. Towels were missing, and the room was still sporting a crt tv with no remote. One queen bed is sunken on one side due to frame damage. Underneath the mini fridge and microwave housed a lot of small bugs. They offered a second room due to complaints and it was in fact worse! Fecal matter was sprayed along the bedside lamp and the bedside wall just between the beds. The phone was smashed in and the fire alarm was ripped out of the wall and fast food paper bag shoved in its place. Water seeped into the front door after a rain shower. Dried muddy footprints still on the tiles. Mold in the bathroom. They offered a third room but I’m not giving them a third chance to disappoint me further. Front desk and management doesn’t care, insisting “it is what it is” and that we “should have known what kind of hotel this is”. The only good thing I can say about this place is that it has an empty parking lot. I hope it remains empty for your sake. Please just spend an extra $10 or more per night somewhere else. You will have a much better experience in Florida that way.

James Rennie

Oct 2, 2022

Rooms looking like they need a little freshing up.

Shelley Adams

Oct 2, 2022

If at all possible, avoid staying here! The cable would be on for 1 minute then a loud static snow screen for 1 minute!! Unable to fix for the 2 days there. The breakfast was sub-par...cereal, bread yucky waffles! Microwave stopped functioning and they brought another and it was dirty, nasty. Not the cleanest of rooms. Fitness room closed. Pay the extra money and stay somewhere else!!

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Questions & Answers

Does the transfer to the Disney and Universal parks have a cost?

María Noel Garayalde | Aug 12, 2022
OSCAR MUJICA | Aug 12, 2022

They say no, but I'm not sure since I've never applied for a transfer

They charged me a USD100 deposit that they supposedly returned to me on the piggy card. I'm still waiting and I don't know where to claim. I can't find an email to write to. Greetings.

maria fernanda suarez | Oct 11, 2020
Juan Manuel Calvache | Oct 11, 2020

I recommend calling by phone and insisting with the return. In our case, they requested the deposit in cash at the time of check in and they also delivered it at the time of check out.

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Hi!!! Does the hotel include the airport / hotel airport transfer?

Yerica Quintero | Oct 11, 2020
Jose8 Amundarain | Oct 11, 2020

It's a good hotel. This Disney area, very close to the big parks 15 minute drive. It is a safe area. The hotel does not offer service per se. But the city has Uber service, Lift and other companies who provide shuttle service at good prices. The hope with your family to enjoy your stay wue.

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Hello, I made a reservation for 2 different agencies, due to a change of flight, in one it says that it asks for a deposit, this one returns or they really ask for it?

Daniela Lopez | Oct 11, 2020
MARIANA BARREIRO | Oct 11, 2020

Good afternoon. Upon admission, you are asked to leave a deposit and when you leave, if everything is in order in the room, they will return it. regards

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do they have free shuttle

Deborah Osidele | Oct 12, 2019
N. E. A. | Oct 12, 2019

They do have shuttle; not sure if they are free. I suggest that you call them directly.

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Hello and good evening. I Would you like to know if the hotel policy includes a charge for items delivered to the hotel by mail prior to the guest's arrival? And how many days would it be acceptable to store these items until our arrival?

Eonio Oliveira | Oct 12, 2019
kelvin miles | Oct 12, 2019

Call them

Why is this hotel classified as a resort ?

John Lima | Oct 12, 2019
Marcia Salas | Oct 12, 2019

Because it has a pool, gym, buffet, and is near to most shopping centers & Disney world parks

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Do they charge a security deposit?

Tiana C | Oct 12, 2019
John Lima | Oct 12, 2019

Yes 50 dollars

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