Customer service is top notch...
My daughter had an issue with her Airpods...We made an appointment and after testing it was determined to be defective...Since they were under warranty they were replaced for free...
Rijul Razdan
Oct 7, 2022
New iPhone 14 are all out of stock.
Michael Pinapfel Jr.
Oct 3, 2022
Great selection of stores and restaurants. Parking leaves a lot to be desired.
Yes definitely if you do not want to spend ALL day there! No offense Apple. It's the truth though! I arrived right when they opened 9a, they placed me in the que, it was 2pm when they said, "How can I help you."
Do this place repair Crack screen in the store or do they have to ship it off
Juanita Holden | Oct 11, 2021
icedcoffeethomas | Oct 11, 2021
They offer same day cracked screen repair, in store.
How much is a blue tooth ?
Blue | Oct 11, 2021
Tameika Leonard | Oct 11, 2021
I don't know because we was just browsing.
When are y’all gonna reopen?
Kivanel | Oct 11, 2020
Jim McKinstry | Oct 11, 2020
They are open
Do y’all stay open past 9
Thomas Zindros | Oct 12, 2019
Patrick Rollmann | Oct 12, 2019
No our hours are Monday through Saturday 10-9, and Sunday 11-7
The best way I will go about it is to purchase online if you know exactly what you want, and then you can pick it up @Apple store. You can set up an appointment after you make the order, and Apple will get you a specialist to help you.
I know that my son has contacted Apple before, recently, via phone, to discuss a phone problem
With a computer problem he had they were unable to help over phone so had to set up appt to go into store, and they had to send the computer out for service.
I have a ipad 8th generation that would let me log in. What do I so to solve that problem?
Jasmine Yon | Oct 11, 2021
Prashant Madaan | Oct 11, 2021
You can factory reset it and then restore it using your icloud
is the crabtree store open for the purchase of an ipad?
Barbara Ratto | Oct 11, 2021
HESTER WALKER | Oct 11, 2021
YES, YOU MUST WEAR A FACE MASK AND STAND SIX FEET AWAY FROM OTHER PEOPLE'S IN THE APPLE STORE!! " IF I WAS YOU, I WOULD CALL THEM THEY MIGHT HAVE OTHER RESTRICTIONS"!!
Ask Google, Youtube or visit best buy.
Hope this helps?
Are they really open for in store pick up? If so what are the hours? I tried calling a few times but haven't gotten an answer. Maybe they're still completely closed.
NiceBoulder _ | Oct 11, 2020
Sudania Bennett | Oct 11, 2020
The apple store was completely closed when I visited the mall on Sunday
Are they open today?
Dane Edwards | Oct 11, 2020
Alan Shepherd | Oct 11, 2020
No...this location is closed.
I need to purchase a battery for a iPhone. Do l need to go to the store or order on line
Ella Patterson | Oct 11, 2020
Mary Billings | Oct 11, 2020
You could do both
I need to make an appointment Sat or Sunday?
Joe Misa | Oct 11, 2020
Patrick Rollmann | Oct 11, 2020
Yes you need to make an appointment if going in for technical support. You can make an appointment on support.apple.com, the apple support app, by calling in (1800myapple), or by physically going into the store.
speaking spanish? How much do they charge me to change the battery of an aifon 6 plus
Veronica Covarrubias | Oct 12, 2019
Juan Guzman | Oct 12, 2019
You must join the store located inside the Mall to get an exact price.
i received an email stating i installed a an app for $99.99 which is not installed on my phone. how do i make sure that this is not taken out of my account
vickie renfrow | Oct 12, 2019
Juan Guzman | Oct 12, 2019
It's almost always junk mail, but make sure you know the sender. Ask your phone service provider about it and you can also go to your bank. They can help you stop any unauthorized payments.
I don't think you need any appoitment for that, but if you are using Windows 10 you can do it by your self, go to setting, Update & Security, Recovery, Reset this PC, Get Started, you can keep you personal files or remove them, and than reinstalls Windows.
Yes you can get electronics at Crabtree Valley Mall
So my iPhone is disabled and I don't have a computer to fix it myself I was wondering if how much would it cost to get it fixed
Littleandi Mccain | Oct 12, 2019
Majd Twaissi | Oct 12, 2019
Mostly they won't charge anything.
Yurrr so i have a iPhone 5s and the phone gets hot in a matter of seconds and Than the message pops up to wait until it cools , what could it be and how much?
Jymmy Juarez | Oct 12, 2019
Juan Guzman | Oct 12, 2019
If the phone is completely enclosed in a water proof cover, removing it from there could solve or improve the problem, obtaining the latest software updates could also improve, resetting the phone to factory settings can also be of great help, if everything The above does not work you need to replace the battery.
Can I get a Apple store gift card here ??
Karine Heath | Oct 12, 2019
Majd Twaissi | Oct 12, 2019
Absolutely.
How much does it cost to get the screen of iPad mini replaced?
Joseph DSilva | Oct 12, 2019
Buffie Kornegay | Oct 12, 2019
If you have apple care, I think its $35.
how much does it cost to fix the screen on a 1phone 7plus. I dont have the apple insurance
Monie Jones | Oct 12, 2019
A-51 | Oct 12, 2019
I just look it up in their Website and i dont see any price for screen repair but you make a appointment there to help you
You have to restore the device via iTunes, which is essentially like doing a factory reset. You can do it at home or if you are having trouble you can make an appointment and bring in your device and we'll do it for you
Do you have iPhone XS and XS Max European models (A2097 and A2101) in stock?
Renan Santos | Oct 12, 2019
Patrick Rollmann | Oct 12, 2019
More than likely yes
I have a green line in my brand new phone can they replace it
Sydney85 Lee | Oct 12, 2019
Patrick Rollmann | Oct 12, 2019
It sounds like you likely have an issue with the display. If you are still underneath the warranty of the device they will be able to replace it at a $0 cost, or if you are outside of warranty at $279 plus tax. You can check your warranty status at checkcoverage.apple.com. Make sure to make an appointment before bringing your device in!
I dont have an iPhone, I was there for my iPod. I didn't have an appt, I lucked out, only 30 min wait to be xalled in. Then about 10 min for a rep to help me. There were loads of folks waiting, but all in all, it was fairly quick. If short on time, make appt. Hope this helps.
I have an appointment at the Genius Bar and know it's my hard drive with the issue. How long am I looking at for diagnostics and to get it fixed? Also, what kind of cost am I looking at?
Gabriel Baker | Oct 12, 2018
Rylan Haymore | Oct 12, 2018
Idk. What device are you talking about?
Do you have batteries for the iPhone 6 and 6+ in stock?
Eugene Lawton | Oct 12, 2018
Go Girl Ministries. Grace Overflow Ministries | Oct 12, 2018
It's a apple store buy I am not sure if IPhone 6 has a battery replacement or not. You can't change the battery can you? Hmmm. Nevertheless this Apple Store works fast to get all customers.
how much does it cost to replace a battery and disable an iphone
How do I move application to SD card.mneed more storage.the machine is slow
Lenwood Ross | Oct 12, 2018
Mansoor | Oct 12, 2018
Move items to computer than 2 sd card
Can apple restore a disabled iphone without the password? And whats the price?
Shannon Wims | Oct 12, 2018
Rylan Haymore | Oct 12, 2018
No because that would mean you could have just stolen an iphone and that would make it easy to break in to it
So I wanna buy the iPhone x but I Just have 700 dollars. Can I give that and keeping paying it? Because I really need it
Raquel Sagastume | Oct 12, 2018
Mansoor | Oct 12, 2018
U can
We can change our phone for a new one?
Nolvia Calix | Oct 12, 2018
Mansoor | Oct 12, 2018
Yes
how can I retrieve a trail of deleted messages for one person on an Iphone4?
Gayla Parks | Oct 12, 2018
Mansoor | Oct 12, 2018
Make appointmnt an ask em
Is the phone answered ?
Marsha Adkins | Oct 12, 2018
Mansoor | Oct 12, 2018
No
Apple store, I updated the Mac Sierra earlier today, and now my computer won't take. charge. I've done the SMS reset but nothing. I'm in Afghanistan, please help!
I have a 42mm series II apple watch and I dropped it yesterday cracking the entire face pretty badly. It is not functional now. each time I touch the screen it does not accurately detect my login/pass code. How can I get it repaired? Cost?
I am locked out. My iphone says connect to iTunes, I have my SIM card. Can I buy another iphone insert Verizon SIM card? Will this reactivate my old phone number and restore all my information?
Jacquelyn Waycross | Oct 12, 2018
Edward Hester | Oct 12, 2018
Jacquelyn, please call a technical rep at your local Apple Store. There is a store in Crabtree Valley Mall in Raleigh.
I'm planning to buy an Apple watch on Wed., Mar. 7 (afternoon) at your store. Can I make an appointment to learn how to use it?
mary Ann Marrara | Oct 12, 2018
Edward Hester | Oct 12, 2018
Yes
Call the store to make an appointment. 😃
My Apple Watch does not seem to be linked to my iPhone and software update does not occur. Any suggestions?
Paisley Cross | Oct 12, 2018
Jacqueline Haynes | Oct 12, 2018
I had to completely unpair and reset my Apple Watch and set it up again as a brand new watch. Apple has step by step instructions on their website. It worked for me.
If you have everything apple then apple is the way to go. If not and you need flexibility go with Samsung or some other flagship Android like S8 or just wait for the s9 for 2 months.
Do I need to make an appointment to have a new battery for iPhone 6 Plus or can I stop by Apple store?
laura laycock | Oct 12, 2018
D. J | Oct 12, 2018
Best to make an appointment at this store, it is almost always crowded.
Am using contract iPhone 7 Plus ,
Since I get my phone I told to my campaign my speaker doesn’t work properly, but they wouldn’t help me . Rit know just totally doesn’t work .
Even they couldn’t help me out ?
Mikias Eshetu | Oct 12, 2018
Christopher Scott | Oct 12, 2018
Please contact Apple Support to help with your speaker.
My daughter give me my i phone and i would like to pay for my i cloud storage and it wouldn’t let me because it’s still tied to her phone which has been shut off So how do I pay for more storage without being tied to her
Is there an authorized Apple provider in Johnston county?
YOLANDA RILEY | Oct 12, 2018
Christopher Scott | Oct 12, 2018
Crabtree Valley mall is closest
How much dose it cost to get the battery replaced and get the touch respond to work again????
DarkSoulAkali95 LOL | Oct 12, 2018
Craig P | Oct 12, 2018
$99 and ip
Make an appointment
Patricia McClary | Oct 12, 2018
Moises Carvajal | Oct 12, 2018
You don't need to make appointment for Apple. Just walk into their store and one of their friendly associates will help you. By the way it's usually busy throughout the day so try going in the morning.
Is it free to reset or restart my iPhone 6
Carmen Brown | Oct 12, 2018
Craig P | Oct 12, 2018
Yes. You can do it yourself.
Is it free to undisable an iPhone 6s
Carmen Brown | Oct 12, 2018
Moises Carvajal | Oct 12, 2018
Not really sure, depends if your under a contract or not? try speaking to an Apple associate within one of their stores or call any apple location.
How would it cost to get my iPhone 6 undisabled is it free
Carmen Brown | Oct 12, 2018
Moises Carvajal | Oct 12, 2018
Not sure, but you could probably either call the Apple store or go to any of their store locations and find out.
Check to be sure your phone is not on Do Not Disturb. I've accidentally set my phone to that without knowing. If the crescent (1/2 moon) is in the upper right corner, it's on.
Do i have 2 come 2 raleigh to get my screen fixed??
Tasha Parker | Oct 12, 2018
Logan Hartz | Oct 12, 2018
Unfortunately yes. They do not ship in fixes.
how much does it cost to get screen replaced? 6s
Kara Patchin | Oct 12, 2018
Moises Carvajal | Oct 12, 2018
It depends, newer phones are usually more expensive to fix. Also, if it's just the glass that's broken it could be somewhat pricey $$ but if it's the digitizer and the glass then that is usually more money $$$. If you have a damage type warrant then you may not even have to pay anything at all. Still, go by the Apple store at Crabtree and see what they say.
my iphone6s+ has gone blank with just the apple symbol on the screen
clifton wiggins | Oct 12, 2018
Craig P | Oct 12, 2018
They can reset it.
My iphone 5 doesn't show Game Center
kaylee brooke | Oct 12, 2018
Steve Murphy | Oct 12, 2018
You're asking Google maps. You might want to ask Apple.
Mark, this messenger is to the Google guides, not to the stores. The listing should give you a link to Apples local web page where you should find their telephone number or an email contact at the store.