The Gio Apartments

Category: Apartment complex in Plano, Texas

Address: 1800 E Spring Creek Pkwy, Plano, TX 75074, USA

Phone: +19728601780

Opening hours

Sunday: Closed

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–5PM

Reviews

Madhu Noone

Sep 26, 2022

The management takes forever to respond to work orders.

Rushi Anandgaonkar

Sep 22, 2022

Reducing rating to 1 now.. No one will take care of your maintenance request

sharath shetty

Sep 14, 2022

Worst community with zero safety, all gates are always open , robbery incidents, car theft, maintenance tickets are never answered. Rude and unprofessional leasing office team with standard answer always. They cheat on you , never refund the extra money they deduct from you. Can’t find worst place than this to live . Your life is at risk if you are moving to this community. This community is located at good location but the community is worst . Find nearby good community if you are planning to to move. Last but not the least , this community is not safe for your children’s as their health can be at risk due to uncleanlinesses of the apartment common areas.

Saravana Kannan

Sep 13, 2022

Safety and Security has come down in recent days. Also, poor Maintenance and they are more focused of putting fine on tenant for small issues without even giving a warning. There are many things which needs to be fixed, Only Frontier Internet is allowed to choose and connection is not Stable. Tenants has no choice other than Frontier and ended up paying more for the product which is not worth. They say Gated community but gates never close. Gio is located at the prime location but because of all these issues, tenants are losing trust and fed up most of the times.

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Questions & Answers

Why do they not care about tenants? Maintenance doesn't seem to care about your issues.

llamapuncher | Oct 12, 2018
raju shukla | Oct 12, 2018

Yes they do!!! It's a society.

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Anyome ever been able to reach corporate? Left messages last week still no response.

Toni McCoy | Oct 12, 2018
Denice Bonner | Oct 11, 2021

You are so right they only want the rent.I'm having a serious mold issue and the office is telling the maintenance man just to put up new sheet rock over the mold..Mold grows if you don't cut it out..worst place ever to live..Call the Renters Association Greater Dallas

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Does anyone know the corporate office number? Not Tue leasing office bit the corporate office. People who are higher then the employees

Teeba Rasheed | Oct 12, 2018
Karen Khorasani | Oct 12, 2018

Pinnacle Living is the management company. Calls are never returned. It is probably best to send a certified mail. When they finally communicated with me, it was not the management company, rather it was the (at that time) manager. That was ineffective. If you have problems with code compliance (safety, sanitation, pest control), contact the city of Plano 'code enforcement division.'

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My dog is a registered emotional support dog, I’m about to move in and I was wondering if I would need an actual doctors note? Or if my dogs registration papers were fine.

kiara minerva | Oct 12, 2019
Shelby Randall | Oct 12, 2019

You have to have papers from an actual doctor with his phone number to reach them. They will call to verify.

Does anyone know the internet provider options for this complex? I am having trouble finding one. Multiple have said they service the area and then I call and they say they don't.

Brentward Locke | Oct 12, 2019
Brentward Locke | Oct 12, 2019

Thank you both for the feedback. I appreciate the help.

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