Xfinity Store by Comcast

Category: Internet service provider

Address: 130 Town Square Pl, King of Prussia, PA 19406, USA

Phone: +18002662278

Opening hours

Sunday: 11AM–5PM

Monday: 9AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

Rachael Sage

Oct 11, 2022

Drive 40 minutes to clear up something that wasn’t being cleared up by phone. Spent 40ish minutes having the employees act very inconvenienced by having to solve a more challenging problem then selling something. Then offered to sell me prepaid internet without also ensuring by a quick phone call to their internal folks to see if I’d need a technician due to my unit being renovated and not having any cable in sight. So, I would have left with something I couldn’t use. Bottom line: I left, went to a different xfinity location. They fixed my problems with billing and apologized for the chaos as it was an internal issue that was absolutely solvable on site. Left and got internet and phone service through T-Mobile in 15 minutes. No contract less expensive. And my xfinity bill was taken care of by other folks Awful service here.

Chester Weeks

Oct 4, 2022

They helped me!!!@

Tara Kaur

Sep 29, 2022

I don’t understand the need for in store cancellation if I did everything online. Please provide efficiency!

Hunter Cochran

Sep 26, 2022

Syed was incredible! After making trips to two other xfinity stores and getting nowhere, Syed listened to my situation and was easily able to help locate my count information and inform me how to save money, and get my plan situated in a way that fits best with my other services. THANK YOU SYED!

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Questions & Answers

Do I bring the box back to the store

Robert Dale | Oct 11, 2020
Torrence Williams | Oct 11, 2020

Yes

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How can u tell how many people r connecting to ur wifi

Bryan | Jul 13, 2022
Chris Shields | Jul 13, 2022

Get the xfinity app

Can I exchange a remote at 130 Town Square Pl, King of Prussia, PA 19406?

David A. Billyk | Jan 14, 2022
Don Delaney | Jan 14, 2022

Absolutely. They carry a full line of equipment there and I have personally traded in several remotes as they get older and/or upgraded.

Can i get a new remote control at this location

Barbara Sabatini | Oct 11, 2021
Victoria S. | Oct 11, 2021

Yes

how doI get to pay my phone bill

Jesse Ehrhart | Oct 11, 2020
Lori Hoff | Oct 11, 2020

U can go into the store or set up auto pay or call customer care...

Can I pick up my wifi box

mann king | Oct 11, 2020
Stacey Shearn | Oct 11, 2020

I am guessing you can. I dropped mine off there.

Is this store a location in which one could drop off Comcast equipment

Eric Privette | Oct 12, 2019
Alex G | Oct 12, 2019

Yes!

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can we return cable boxes to this location

George Humphries | Oct 12, 2018
Robert Diana | Oct 12, 2018

Yes

Can I arrange to discontinue service at the XFinity in King of Prussia?

Sean Moir | Oct 12, 2018
Page Tyler | Oct 12, 2018

Yes, But I would call first and set a date because the account is not closed until you return all of their equipment. The phone call will tell you exactly what you need to return.

Does your location in King of Prussia accept equipment after cancellation of services?

Sean Moir | Oct 12, 2018
Blayne Pierce | Oct 12, 2018

Yes they do just take your equipment in to the store and they will help you

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I live in norristown pa where can i return all my cable boxs and remote s at

RONALD GRAYBILL | Oct 12, 2018
Blayne Pierce | Oct 12, 2018

At the xfinity store in KOP, they can help you take all your equipment there

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Can I watch my recordings on my HD box?

A Google User | Oct 12, 2017
J C | Oct 12, 2017

A TV show?

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