Absolutely horrible mail service. Everyone in my neighborhood has been losing mail and/or it's been delivered to the wrong address. We have all been missing mail and delivering it to our neighbors when we get the wrong stuff. I had a very important check that's still missing!!!
Robert Knowe
Oct 4, 2022
Very easy in & out service. Almost never more than a 3-5 minute wait, if there even is one.
Melissa Sarreal
Sep 30, 2022
We need more people like Keva! She was so wonderful and helpful. I came in 10 mins before closing ON A FRIDAY and she was so friendly and delightful. A visit to the post office can be stressful, but not with people like Keva behind the counter.
Jennifer Johnson
Sep 20, 2022
Looking at all the bad reviews I was scared before I even walked in. Had a nice experience buying stamps for our wedding invitations. They were very helpful and asked questions to ensure we were buying the right stamp for the envelope weight.
An Amazon Package was delivered yesterday to an old PO Box we had over 10 years ago, but no longer have (Amazon has this address and I didn't know). How do I claim my package? Please advice ASAP
Anita Marcos | Oct 12, 2019
Keva Redmond | Oct 12, 2019
What was the last scan? If it was actually scanned arrival at unit it should be returned to sender forward order expired. Quickest would be to have Amazon resend the order
Is there any other number we can call to get a hold of someone at the usps? I have been on hold waiting for someone to pick up my phone call for over ONE HOUR!!!
Is the main lobby open on Sundays to grab boxes and drop mail?
Lissi | Oct 11, 2021
Gabriellah's Dancing Heart | Jan 14, 2022
Yes
how do I renew my passport?
Delinda Richman | Oct 12, 2019
Dot Marcum Choate | Oct 12, 2019
You can do it yourself through the mail. If you go to USA.gov and search "renew passport" it will give you step by step directions.
My mail has not come last 2 days??
Alex Martin | Oct 12, 2019
Richard Black | Oct 12, 2019
Sign up for informed delivery. You'll get pictures of your mail that day and info on your account.
Is the main lobby open on Saturday where the P.O. boxes are?
Anne Marie Roberts | Oct 12, 2019
Dot Marcum Choate | Oct 12, 2019
The boxes are accessible 24 hours
What do I need to do to make sure no change of address has been submitted in my name ? This is related to an identity theft situation. Do I need to come in person to check on this? Thanks
Mary Anne Lisbona | Oct 12, 2019
Dot Marcum Choate | Oct 12, 2019
You can bring your id to the post office and ask them to look up your address for any change of addresses that have been submitted. They will need to see your id to make sure it is you for your protection.
Our post box is broken: it is a shared USPS box in Flower Mound, TX. How can we get it fixed (the lock is damaged on our box to the point it won't turn
Lois Varenkamp | Oct 12, 2019
Dot Marcum Choate | Oct 12, 2019
You can call the post office and they can send maintenance out to service the box if it is owned by the post office. If it is not able to be fixed you will have to take identification to the post office and they will issue new keys and have the lock replaced.
For the past week we have been getting our mail in Flower Mound really late sometimes, as late as 8pm. We use to get it early to mid afternoon. What is causing the late deliveries?
Freda Apgar | Oct 12, 2018
Micah Lacy | Oct 12, 2018
Training new carriers, and the mail volume has increased.
Got my package but everything was broken after I told them to put brakeable and fragile. What do I need to do since they did not put this on the package?