McDonald's

Lavender Washington

The drive-through is usually great, but going in store you will be ignored they prioritize the drive-thru before in-house customers. Multiple times they have given me incorrect orders or take an items off of the order that I paid for. At this point I'm positive that someone is just hiring family members to keep them all afloat. Customer service is trash, please train the employees better.

devil_hopexx

me and my mom went here at 4:42 pm 3/21/22 and she was ordering for me and my sis through drive thru and she ordered something in Spanish and the dude that was taking our order randomly left idk, so we waited for 3 min so we had to pull up to the window to order. my mom was was getting angry because I could hear it in her tone, but at the end they took our order so to that dude that left without saying anything don’t do that again because my mom could’ve gotten more angrier and it’s scary, thanks. (or maybe there was a misunderstanding and he said something but we don’t here oops)

Marky Bester

About a year ago this location had the worst staff I have ever dealt with. The night staff ladies were completely just straight up rude with horrible attitudes. ("B" words). They would also mess up my orders all the time. As of lately the staff has gotten better, but not perfect, and the new lot of employees are getting orders right 80-90% of the time. It just sucks that I haven't been able to order a milkshake in a while. They always say that the machines broke. Well it has been "broke" for like 2 months now. At least it seems so.

Stephanie Chavez

Had several negative experiences at this location. Decor is nice but the service recently has been terrible! At my most recent visit, I placed an order through the mobile app and paid for the food. Waited in one of the parking stalls for well over 30 min and no one showed up. Tried calling and no answer. I went through the drive thru and spoke with the manager (been 45 min at this point) and the manager claims there was no one in the parking stall. She offered to remake the order and upon receiving it, food was not remade, it was microwaved, AND they messed up the order. Aside from the terrible customer service, the manager did not apologize, gave me attitude, and claimed I was lying about not being in the parking stall?? Yep definitely the last time I'm going to this location