Avalon Flooring

Category: Flooring store

Address: 5510 Concord Pike, Wilmington, DE 19803, USA

Phone: +13027577500

Opening hours

Sunday: 11AM–5PM

Monday: 9:30AM–6PM

Tuesday: 9:30AM–6PM

Wednesday: 9:30AM–8PM

Thursday: 9:30AM–6PM

Friday: 9:30AM–6PM

Saturday: 9:30AM–6PM

Reviews

John Hudson

Sep 25, 2022

Great Experience. Rob H was terrific on helping us design our Beach House. Both Bathrooms, Kitchen Back Splash, and my favorite the Custom Area Rugs in our Family Room and Dining Room. Thanks Rob & Avalon! John B Hudson

Carol Kenney

Sep 16, 2022

The have everything you would need

Larry K

Sep 13, 2022

Customer service could have been better. The individual that assisted me was not very professional in the way they communicated with me.

Ron Goldstein

Sep 11, 2022

Justin Bousquet was great. He was very knowledgeable and took a lot of time explaining things.

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Questions & Answers

Are you guys hiring sombody to install flooring? we are looking for job

jean marcos | Oct 11, 2021
John Moretti | Oct 11, 2021

I have someone

What are the Covid safety practices like here?

Anonymous | Oct 11, 2022
Edward Hassel | Oct 11, 2021

Mask 6 ft. distance

What brands of window treatments do you carry?

Avalon Flooring | Oct 11, 2021
Avalon Flooring | Oct 11, 2021

All of our window treatments are made by Hunter Douglas, a leading window treatment brand with a variety of styles. Browse our website at https://www.avalonflooring.com/products/window-treatments for our full selection.

Do I need an appointment to talk to a store associate about my flooring or window project?

Avalon Flooring | Oct 11, 2021
Avalon Flooring | Oct 11, 2021

Appointments are not required in our showrooms and we do accept walk-ins. However, we do recommend making an appointment to speak with one of our store associates if you plan to arrive during peak visiting hours. Call your local showroom for an appointment.

Do you do floor repairs?

Avalon Flooring | Oct 11, 2021
Avalon Flooring | Oct 11, 2021

In the case of any error made during installation of an Avalon Flooring project, we can follow up with necessary repairs. We do not offer general floor repair services.

Do you carry felt under-padding for area rugs?

Avalon Flooring | Oct 11, 2021
Avalon Flooring | Oct 11, 2021

Yes, we carry synthetic felt under-padding for your area rug. Visit one of our showrooms for our full selection of area rug under-padding.

Can I send someone to shop “in-store” for my customer?

Avalon Flooring | Oct 11, 2021
Avalon Flooring | Oct 11, 2021

We welcome customers for in-store and virtual consultations for all flooring projects. Our store associates are happy to help you make your selection and to answer any questions you may have about your flooring project.

What types of flooring do you carry?

Avalon Flooring | Oct 11, 2021
Avalon Flooring | Oct 11, 2021

We carry a wide range of carpet, tile, natural stone, hardwood, laminate, and vinyl flooring. We also carry area rugs, window treatments, and bathroom vanities to complement your home. Browse our website at https://www.avalonflooring.com or visit a showroom to see available flooring options.

Can I place an order online?

Avalon Flooring | Oct 11, 2021
Avalon Flooring | Oct 11, 2021

At this time, we do not handle online orders. We encourage you to take a first look at our website to view the products we offer, and then to visit a showroom to see the products in person and make your selection.

Do you do floor refinishing?

Avalon Flooring | Oct 11, 2021
Avalon Flooring | Oct 11, 2021

We do not offer floor refinishing services.

Do you carry indoor and outdoor carpeting?

Avalon Flooring | Oct 11, 2021
Avalon Flooring | Oct 11, 2021

We carry both indoor and outdoor carpeting. To see our selection of indoor carpeting, you can visit our website at https://www.avalonflooring.com/products/carpet. To see our selection of carpet suitable for outside use, you should visit a showroom near you.

Do you sell vinyl plank flooring?

Avalon Flooring | Oct 11, 2021
Avalon Flooring | Oct 11, 2021

Yes, we carry a variety of vinyl plank flooring options. To see our full collection, visit our website at https://www.avalonflooring.com/products/vinyl/plank or visit one of our showrooms.

Do you carry Tec grout?

Avalon Flooring | Oct 11, 2021
Avalon Flooring | Oct 11, 2021

Yes we do! Please visit your local showroom to view our selection of Tec grout.

Do you provide samples to bring home for review?

Avalon Flooring | Oct 11, 2021
Avalon Flooring | Oct 11, 2021

Many of our products do have samples that can be brought home. Depending on the product, you may be able to take those samples home the same day, or we may have to ship them to your home. For example, for hardwood, laminate, and vinyl we offer $5 samples that can be shipped directly to your home, while carpet samples are often available in store for customers to take home.

Are rug remnants for sale? Do you have a good supply of remnants and bound area rugs?

Avalon Flooring | Oct 11, 2021
Avalon Flooring | Oct 11, 2021

We carry remnants in our Rio Grande, NJ and Toms River, NJ showrooms. We also offer a full selection of ready-made rugs as well as an opportunity for custom rugs from a wide variety of vendors and brands.

Do you carry grout and mortar?

Avalon Flooring | Oct 11, 2021
Avalon Flooring | Oct 11, 2021

Yes, we carry a wide range of installation materials, including grout and mortar. We are a full stocking dealer of your most common grout and mortar brands, including TEC, Schluter, Wedi and more.

Do you do carpet stretching?

Avalon Flooring | Oct 11, 2021
Avalon Flooring | Oct 11, 2021

We offer stretching for carpet that was originally installed by the Avalon Flooring team. Our carpet stretching services are available for a fee. Call your store associate or local showroom for details.

Do you charge for installation?

Avalon Flooring | Oct 11, 2021
Avalon Flooring | Oct 11, 2021

A: Yes, there is an additional charge for installation of any of our products. One of our store associates can help you understand the fee involved for your specific installation.

Do you sell stair treads and runners?

Avalon Flooring | Oct 11, 2021
Avalon Flooring | Oct 11, 2021

Yes, we sell custom runners for your staircases. We also carry a selection of wood-look stair treads that coordinate well with our flooring options. We do not carry carpet stair treads at this time.

Do you take credit cards?

Avalon Flooring | Oct 11, 2021
Avalon Flooring | Oct 11, 2021

Yes, each of our showrooms accepts all major credit cards as payment, including Visa, Mastercard, and American Express. Please call your local showroom if you have any questions.

Do you offer free measuring services?

Avalon Flooring | Oct 11, 2020
Avalon Flooring | Oct 11, 2021

Yes, we offer free measuring services for our customers. Once a customer visits a showroom or completes a virtual consultation and makes selections, one of our professional estimators will visit the home to properly measure the space for the selected materials.

Do you do installations?

Avalon Flooring | Oct 11, 2020
Avalon Flooring | Oct 11, 2021

Yes, we can install new products from our showrooms with our certified installers. Avalon Flooring installations are always completed by insured subcontractors who understand the latest installation methods for all of our products for smooth installation in your home.

I want to purchase something I can cover a granite counter top with because the counter is too cold. I dont want to replace the granite but put a cover over it. The size is 36 " X 63" it is too cold to sit at. any suggestions

Margaret Rose Henry | Oct 12, 2019
Andrew | Oct 12, 2019

https://www.warmlyyours.com/en-US/countertop-heater I didn't even know this existed. Definitely not something you will find at Avalon.

Any big sales on area rugs coming soon?

Linda Yarnell | Oct 12, 2019
Cherie Guy | Oct 12, 2019

We have some on clearance right now. Up to 40% off

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