Chase Bank

Category: Bank in Arlington, Texas

Address: 1001 N Collins St, Arlington, TX 76011, USA

Phone: +18172740339

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–2PM

Reviews

Lor Dalia

Oct 6, 2022

Very professional, courteous and knowledgeable. Both branch manager Sa Hachem and Adriana were able to resolve my issues. They went above and beyond to helping me. I would recommend this branch to anyone.

iMarketing Light

Sep 17, 2022

Closed the door even though I was coming in exactly at 2PM. Blonde haired lady didn’t even care to look at me just passed by me. Seriously all I needed was checks and they just lock the doors. No one else was behind me. Short Hispanic banker also just ignores me. What kind of business is this where they wont even help someone after 15 seconds past their closing time.

Tiffany Selrick

Sep 7, 2022

This branch took good care of me today. I had some time sensitive documents that needed to be signed by a notary and they made time for me. Adriana was very professional and went above any beyond to help me. Thank you so much for great customer service.

Christian Rosas

Jul 16, 2022

If I could rate zero stars, I would. The lady who helped me was very nice, however the information I was told was inaccurate. She kept pushing forward for me to use the mobile app to deposit my check. I went ahead and did. Keep in mind direct deposit is available at my job but it was still being processed, so I was getting paid by check meanwhile. I've deposited my checks with no issues through the ATM. I use the mobile deposit, ONCE and get told my check will be held for 2 weeks. Apparently I make too much money and have to wait for my next check to verify how much money is going in the bank. Come on CHASE; do better.

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Questions & Answers

Do i have to make an appointment to get something notarized? Is it still no charge for Chase members?

claudia wheat | Oct 11, 2021
Leon Greene | Oct 11, 2021

No charge for veterans only

How many times do I need to call this branch before someone actually picks up? Every time I walk in for help I am told I need to call ahead of time to make in an appointment... however I've been calling this branch for TWO DAYS and still no answer.

Lisa Meer | Oct 12, 2019
kathleen thompson | Oct 11, 2020

I am having the exact same problem!

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