Capital One Auto Finance

Bryan Rothrock

Terrible customer service, messed up my monthly payments two months in a row. Have spent 45+ minutes on the phone with their customer service

Gloria Ahize

Do not apply for a credit card. They put a late payment on $4 on an interest rate after I paid off my card. The worst credit card company

Elizabeth Deziel

Worst customer service I have ever experienced! I have been a customer for a long time now have never missed a payment never late for a payment and always pay more than the ‘minimum payment.’ For the first time in 4 years I’m unable to make my car payment so I call capital one Auto finance and unfortunately they tell me there is nothing they can do for me. “That is why we have our 10 day grace period, to allow you extra time if needed.” Is what I was told. I have paid enough off my principal where I will be paying my car off earlier than expected and there is still nothing they are willing to do to try and help.

Stacey Trotter

This company is so full of S. h. I. T. They are so greedy and full of it. They have an opportunity to settle a car that is wrecked & valued at 12,123.09 but they can settle for 12, 863.36 for for a 7 year old car but the company wants interest & fees to equal $26k for the car to close the account because they said they hurting for money with all the data lawsuits so they gotta squeeze & hustle to make a dollar with no moral compass just bloody money