Bert's Bikes & Fitness

Category: Bicycle Shop

Address: 1550 Niagara Falls Blvd, Tonawanda, NY 14150, USA

Phone: +17168374882

Opening hours

Sunday: 12–5PM

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–6PM

Reviews

Mekhi Middlebrooks

Sep 29, 2022

Prices are too high

Dean Sandy

Sep 24, 2022

Excellent service every time I go there the staff at the Niagara falls boulevard location is the best in the industry

Jeff Smith

Sep 20, 2022

Had an excellent time trying out different bikes with my wife. It was really cool being able to ride the bike around an indoor track. Ben Cain was a highly informative and gracious salesperson! We'll be back!

Tyler Brock

Aug 10, 2022

Helpful staff at the front desk. Always clean and while everything is pretty pricey, the people are helpful at helping you pick stuff out. On the other hand, the techs are always kinda rude. I don't know if they're understaffed or what, but you will always feel like you're bugging them. I went to the shop a couple days ago to get a helmet and asked the guy at the front desk if he thought I should get new brake pads (to install myself) since they're making a squealing noise. He went to go get a tech to ask what they thought, and he said "well, you could leave your bike here for a week or two till we can take a look at it and charge you a bunch of money or you can fix it yourself" and walked away. Well first of all I hadn't planned on leaving my bike here based off of several reviews that claim they didn't do a super great job and charged a lot. Second, I didn't even ask if I could leave it there - I just asked if I should buy some brake pads to install myself. Anyways, overall it's a good experience, just take a left when you walk in and avoid the right side of the shop.

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Questions & Answers

Has anybody else experience extremely rude staff members?

Robert Zemla | Oct 12, 2019
Sally Knox | Oct 11, 2021

Sometimes we need to step back and realize that employees may have their own stressors. Hard to think of that - but life is challenging for everyone!

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Does anyone know if they work on or service ebikes?

Unreliable Narrator | Jul 13, 2022
Matthew Kofahl | Jul 13, 2022

I believe they do, but call ahead as they are busy.

Does Bert's do bicycle packing/shipping?

Ryo Chiba | Apr 14, 2022
Black Silk | Apr 14, 2022

I believe so. If you reach out via phone

Do you do lay aways?

Roy Davis | Oct 12, 2019
Bert's Bikes & Fitness | Oct 12, 2019

Yes we do, thanks for asking.

Wheels. 3. Wheeled bicycle

James Dunn | Oct 12, 2018
Larry Fobbs | Oct 12, 2018

Yes

Do you need a driver's license to operate a E-Bike

Harlan Green | Oct 12, 2018
Larry Fobbs | Oct 12, 2018

Nope

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