Tempur-Pedic Flagship Store

Category: Mattress store in Dallas, Texas

Address: 4009 Northwest Pkwy, Dallas, TX 75225, USA

Phone: +14694364175

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Mark Matie Jr.

Oct 9, 2022

Nathan was very helpful with getting us comfortable with the right bed. Very personable, knowledgeable and answered all our questions!

Labeena Wajahat

Sep 18, 2022

Such an easy, streamlined experience at the flagship store! Rick was incredibly helpful and patient with helping us find the perfect pillows and letting us try as many as we wanted. He gave us great recommendations too. We were in and out within 10 minutes! We will definitely be back for a new mattress next year, very satisfied with our experience here :)

Sherry Giovannini

Sep 17, 2022

My experience was wonderful. No pressure sales. Answered all my questions. Explained all the features of the bed. I'm excited about the delivery of this bed.

Deborah Nelson

Aug 19, 2022

Excellent service

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Questions & Answers

Do you have replacement covers for mattresses?

Tempur-Pedic Flagship Store | Jul 13, 2022
Tempur-Pedic Flagship Store | Jul 13, 2022

Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.

What is the difference between Medium & Medium Hybrid in feel?

Tempur-Pedic Flagship Store | Jul 13, 2022
Tempur-Pedic Flagship Store | Jul 13, 2022

Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past. While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils. Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.

How does my new mattress arrive?

Tempur-Pedic Flagship Store | Jul 13, 2022
Tempur-Pedic Flagship Store | Jul 13, 2022

With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up. The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.

Can I use my current frame with my Tempur-Pedic Mattress?

Tempur-Pedic Flagship Store | Jul 13, 2022
Tempur-Pedic Flagship Store | Jul 13, 2022

Yes. We design our mattresses to fit most standard size bed furniture and frames. Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit. If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions. If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support. If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart. Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.

Do you give your customers time to try out the mattress without a penalty before returning if the mattress is not comfortable? Will your mattress work on a -sorry can't think of the correct name but my bed goes up and down with my remote control.

VELINDA HUNTER | Oct 11, 2021
Tempur-Pedic Flagship Store | Oct 11, 2021

Hello there! We believe you’ll fall in love with your mattress but we do want you to be confident, so we offer our 90 Night Tryout. We ask you to try it for 30 nights, and if (during the first 90 nights) you don’t love your new mattress, feel free to give our store a call at (469) 436-4175 and we can work with you to address your concerns. Please let us know if there is anything we can do for you!

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