Address: 3626 N Hall St, Dallas, TX 75219, USA
Phone: +12149329906
Sunday: Closed
Monday: 8:30AM–5:30PM
Tuesday: 8:30AM–5:30PM
Wednesday: 8:30AM–5:30PM
Thursday: 8:30AM–5:30PM
Friday: 8:30AM–5:30PM
Saturday: Closed
Lee
My business phone line through them doesn't always work, several times they answered and hung up and several times they ended my call. The receptionist's voicemail is disappointing because you would think the actually answered. I have to travel almost an hour to get there so it would help to get an answer before arriving and nobody's there to give me my mail Update: I am amazed by how quickly they reached out to me to correct this issue. I did not formerly reach out to the company via email to address my matter which I should've done instead I thought mentioning it to the staff would easily resolve it. Magdalene explained the technical difficulties they've been having these last few weeks and gave me a formal apology and it sounded real. She explained the that the mail receptionist takes an hour of lunch in the day and that I could communicate with her directly to schedule the time I can come by to get the mail around her lunch hour. It'll be difficult since I never know when I can get out to their office but at least it's a good solution for now. They've shown empathy for my concern and were not difficult to work with and I can't say the same for many other companies I've done business with. For that I've included 2 more stars for their integrity and will leave room for the other stars
David Carlson
I have an account with Opus and recently went to check my mail. Upon arrival at 10 am I noticed the lights were off and nobody present. I went home thinking no big deal I'll pick my mail up tomorrow or Monday. Monday comes I go to the office arriving around 1:00 to find the lights on but nobody present. I waited about 20 minutes thinking maybe they went to the restroom. After the 20 min wait I contacted the opus customer support after getting transferred 3 times and waiting on hold for 5 mins I finally got through to someone that placed me on another hold and came back to tell me the attendant was at lunch and will be returning in 5 mins. 20 mins go by and no attendant, I call opus again and explain I waited and nobody has came. The customer service rep stated the attendant was at lunch and will return at 2 pm as their lunch is one hour. Long story short is you can't get your mail when you want during business hours and every customer service rep was careless and seemed as if I was a problem. I explained to the CSR who stated she was a MGR that I have a Regus.com account and do not get treated rudely, can retrieve my mail at any point during normal business hours, get treated as if my business matters and I am thinking of going with them for this account also. The so called MGR stated to "ok, go ahead". Rather than empathizing and apologizing for the inconvenience this is the response I get. So, I will be taking my business to Regus.com because at least they pretend to appreciate my business. Horrible customer service and false business hours for double the price, No thank you!
Kregg Hill
We have been using Opus for 6 years. Great!
Dr. John Strong
My Dallas Office location in Turtle Creek. Love it!!!
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We sure do, you can use promo code boca100 to waive the $100 setup fee upon signup for our virtual office services!
Yes, Mail Forwarding is available and can be customized to your needs, being daily, weekly, etc. You will be charged for postage or shipping accordingly. Mail Forwarding can be initiated once your account is activated.
Yes, you may choose any of our locations as your corporate mailing address. We also provide a mail forwarding service, where we can forward your mail to a designated address for the benefit of your privacy. You can choose as many locations as you'd like. We also provide additional services in selected locations where you can use conference rooms, at premium locations with private parking.
Yes, there are 2 ways you are able to keep your existing company phone number: 1. By setting up call forwarding from your current carrier to the phone number you choose with Opus Virtual Offices (this process works instantly) 2. By porting your current company phone number from your existing carrier to the Opus Virtual Offices carrier (this process takes about 10 business days)
Yes, our professional receptionists will answer your calls live, utilizing your company name, Monday thru Friday from 8:30am to 5:30pm (in PST timezone 8am to 5pm). After hours, your calls will be answered by your company voice mail.
Yes, conference rooms are available to you for an hourly fee.
Yes. Our agreement is for 3 months at the time and will automatically renew for 3 month terms unless a written notice of cancellation is received at least 30 days prior to the expiration of the agreement.
Yes. When signing up for the program online, you will have the opportunity to choose local phone and fax numbers which will be associated with your company.
Yes. The chosen phone number will be listed with directory assistance as your company phone number.
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