Address: 1200 Jupiter Rd, Plano, TX 75074, USA
Phone: +18002758777
Sunday: Closed
Monday: 8:30AM–5PM
Tuesday: 8:30AM–5PM
Wednesday: 8:30AM–5PM
Thursday: 8:30AM–5PM
Friday: 8:30AM–5PM
Saturday: 9AM–12PM
Kelly Whitter
Where to start? A middle-aged African American gentleman was in front of me in the line for fingerprints also. Our licenses were checked and we were told to wait by the table to be called. 20 mins goes by and nothing. The Lady who told us to have a seat and wait looks at us, acknowledges that we are still waiting to be fingerprinted; and that’s not something she does. No less than five minutes later, the personnel who does the fingerprinting calls the white lady back who had entered the post office no less than 10 minutes prior. The gentleman who was waiting with me was obviously frustrated and offended, and wobbles his way out of the post office because we had been waiting over 30 minutes while someone came in and was attending to promptly. I proceeded to get up and speak to the gentleman who does perform the fingerprints after he attended to the lady, and explained that this experience was rather unprofessional and discourteous to the both of us. Why is it that we had to wait to be addressed, whereas someone could enter and be catered to immediately... while I also don’t think this was intentional and more likely a miscommunication on the part of both attendants, it is unfortunate that neither had asked or attempted to find out who would’ve been next in line, as a poor gentleman who is clearly disabled, just wasted 35 minutes to be overlooked and ignored. All in all, it took me 45 minutes to be completely done, while my counterpart was in and out in under 15 minutes. This is a problem!!!
Idriss Bakayoko
The staff was extremely rude. The line was so long, but they only had one person working the window, until the customers started complaining. The man working on the fingerprints even told us to leave if we were not happy. It took me 3 weeks going there , before I could get someone to help. Prior, I was always told there was no one “qualified” to work the fingerprints machine or they were understaffed.
Ashley Amazing
First off they never have enough people and I'm staring to understand why.I had an experience that was not ok. I got into a fight with the clerk over tape. He put my mail in the drawer next to him and not the mailing bucket. I had a check in the envelope for my daughter's insurance and because he was mad at me for not buying tape he stuck in a drawer for the entire day.
deja harris
Horrible! Nobody knew how to help me with my passport issue.
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Dutch door
Yes 1200 jupiter is the main post office. The post master is officed here.
Yes you need appointment
Yes
No. Just call the station.
If it was a package with a tracking number, call the Post office and talk to a delivery supervisor.
Good job Terry
Yes they sure do
1200 Jupiter Plano TX 75074
The passport office opens on Saturday at this location, but you'll need to schedule an appointment online. When I looked at it to schedule an appointment, only a few times were available, and they're in blocks of 15 minutes. It's also easiest if you just have everything ready before you arrive instead of taking photos and filling out forms at the post office.
There are no set hours for Dutch door. They should answer between Seven am till six pm.
There is no provision to capture passport photos at any USPS facility.
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