NailBoss Design Salon

Daniela Couvertier

Okay, I’ve been going to this nail salon since I’ve moved here from Washington D.C. in February. I went for my birthday in August and afterwards for my nails on 8/31. They nail polish with acrylic broke off slowly, no action of my own. I go back to the shop. An coco the owners wife. In her language insults me, comes sees my nails. Speaks in her language and dares to insult my intelligence. She tells her husband, in English (which he told me) I peeled the nails off for new color. By 8/2 it begins to peel, yesterday my entire nail came off on my thumb. Instead of her asking what happened, her kind husband defends the situation and tells her. I was just there 8/31 and it’s 9/5. She thought I peeled it off for new color. So I have to pay! If that’s the case, I would have complained for a new color but I requested for the same color 222. She didn’t even speak with me.After the the first tech look, she came in and said let me see your nails. An went back to her seat talking in her language. While some of the nail techs begin laughing. I’ve been going to get my nails done paid by myself since 16. I am a 43 yr. old professional. It was unprofessional how she handled it and insulted me. As if she is racially clumping me in a population that is trying to get over. I work for a Fortune 500 company and I would never have done something ridiculous as this act. I work hard to get and achieve! I’m appalled, upset, and I never would recommend anyone to go spend money in a place where you are excuse of something you hadn’t done. Nor mistreated and made to feel belittled. Not to mention, the nail tech filed my nail so thin, and my nails are breaking off. When I got there I asked for SNS original from the start, and it’s not. It’s dipping powder which is acrylic. SNS is more expensive then Acrylic. Half of a fraction! When I ask for it to be fixed. I didn’t request that again when asking the shop to fix the nails not for a new color. I suggest she (the owner) fix her attitude because karma will find her. I wish you all the best of luck! The nail techs are hit or miss. For me, it’s about customer service, professionalism, and cleanliness. They missed two out of three for me. So I’m done, and I don’t need a reply nor rebuttal. You embarrassed me and very lucky I left as peaceful an calm not to make a seen for your clients. For the customers witnessing this act of belligerence. I wish you all the best of luck and hopefully you will do better. P.S.A. Lies! I never admitted to such lies. She’s a liar. Watch where you spend your money. I couldn’t reply to her otherwise I would have truly.

Tiffany Gonzalez

The experience was wonderful, my nails look amazing and they made me feel good! Mrs Jenny did my pedicure and it was so good!

Demarco Sheppard

I use to love coming here, but the last few times I’ve come it has changed my mind about how I feel about this place. I’ve always gone to yoyo and one time I came she was in the middle of doing my nails but was willing to stop doing them when another customer walked in, the customer was nice enough to say she’ll wait, another time I had an appointment scheduled with her she never put me down for it but her husband put me in cause I called ahead of time asking to come sooner. She had spots available considering I had previously scheduled an appointment with her. When I got there she told me she couldn’t take us because she had someone coming that was a big spender lol I found that very unprofessional but no biggie I went to someone else most times I come I spend about 200 dollars for my appointment with nails and toes but I’m Happy to spend my money with someone who would appreciate every dime and treat customers equal.

Jennifer

I tried my hardest to like this place because the people are sooo nice but I can’t. I got my nails done from here and after a week they popped off. Then, I got my toes done and the toes it’s self was nice, but literally the next day my feet felt like they didn’t take any dead skin off and I had to go somewhere to do my feet. Finally, I got my eyebrows done he other day and the lady burned me. I have a mark in my eye lids now from the burn. As nice as they are I’m not going back