Bank of America ATM (Drive-thru)

J W

[UPDATE:] Surprise surprise, I tried calling today six times because I am trying to buy a house and needed help quickly, but no one will answer. I guess I'll have to try to take off work early to go to the location since they are not open after 4...I just don't understand how it can be this bad... [ORIGINAL:] I've tried to use this branch 3 times over the past 4 months. Every time, I called ahead at least 3 times to try to make an appointment but no one would answer. Two of the times, I showed up and was told it would be 2 to 3 hours before someone could help me with what i needed - a notary, and an account name change. They told me to call ahead next time to make an appointment and avoid wasting my time... :| I don't need offers of assistance now, I needed assistance when I called a dozen times. Whoever runs this google biz account seems to think pointing people to the "Social Media Client Care" team takes care of all our problems - we just want basic service at this branch and for someone to answer the phone. Calling repeatedly then showing up to an empty building with employees standing around isn't a good look.

Carlos Aldana

Good evening, I would like to know if you can visit this office to open an account and what requirements are needed

Andrew B

Bank of America is a crooked institution. They issued a check and then charged to cash it. I could have taken it to Walmart and paid a fee, i took it to the issuing bank because its a note from their bank and should be treated as cash to them, but they're greedy, so instead I waited for them to open on my way to work, only to fine out, people are better off doing their banking at a super market.

Chase Buckner

Hate to leave bad reviews but this branch consistently has the worst customer service/wait lines. I'm a patient person but each time I come in to this branch it is terrible! It's time they compromise on saving labor and spend the money to hire more employees. BOFA just lost a customer.