LA Fitness

David B.

I was visiting from out of town and called to get a one month pass and was told it'd be $77. The sales guy, Kareem, assured me being very clear that this price was "out the door" and that I wouldn't get any additional charges. A few minutes later Kareem called and said that his boss had misquoted and the price was now $110 for a month. This should've been a red flag at their business ethics. I passed on that offer because I could find another gym for my budget, but was quickly told that they could "do it this once" and I was charged $77 that day. It seemed that they were simply trying to get more money out of me. The following week when I first attended at 5:30pm on a Tuesday it was insanely packed, dirty, and unorganized. There were people standing barefoot on top of benches and it appeared that none of the free weights were returned to their appropriate spot since the gym opened. There were multiple "influencers" using the gym equipment to balance their phone on so that they could watch themselves later, so even had tripods. It's a zoo. The entire gym smells like BO and it's old outdated equipment that needs an upgrade. But wait... After my first week I was unexpectedly charged an additional $53 and when I asked about it, I was told it was for their "annual property tax" and that it was normal. I reminded them that we agreed upon $77 total but they refused to refund the $53. I offered to pay a prorated (1/12 since I'm only there a month) but was ignored. I'm not going to be surprised when they attempt to charge me a "cancellation fee". However, I'll dispute it and the random "property tax fee" with Amex since I never signed a contract and have in writing the original agreement. Just be aware that not only is the gym is nasty, but so is the management (if you can call it that).

venkata kesiraju

Personal training here is the worst.The training manager himself doesn’t know any terms and conditions for the contract and gives all false information to the customers . They just give false information and lock the customers and make them pay the money .

Avery Wooten

Front desk associates rarely if ever speak. Always clean.

Linda Mack

I had my gloves on one of the pull down machines and a rude trainer put my gloves on the dirty floor/carpet. He could have used one of the other 2 open machines. He got off telling me "you can't tie up 3 machines". I said "I have one more set to do and I don't mind working in". For him to try some "I'm on a time card" ish listen guy go bully another person. While his client smiling up a storm. I really hope he continues to have days he deserve. I will never go to MacArthur La Fitness again. Really looking for another gym.